Senior Admissions Systems & Operations Analyst

Georgetown University; United States; Hybrid; USD 48,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition assistance

Work-life balance benefits

Employee discounts

Job summary

Georgetown University is seeking a Senior Admissions Systems & Operations Analyst for the Graduate Admissions team. The role supports the admissions CRM, provides Slate administration backup, handles data management, and processes prospect, applicant, and enrollment information.

It also supports graduate recruitment activities and collaboration with multiple campus partners. The position reports to the Senior Associate Director of Graduate Admissions, operates in a hybrid mode, and requires

Qualifications

• Bachelor’s Degree is required.
• 2 years of general administrative experience in an office setting.
• Knowledge of higher education administration is desirable.
• Proficiency with Microsoft Office, Adobe Acrobat and Google apps.
• CRM experience required; Slate experience preferred.
• Strong reporting and analysis skills.
• Ability to learn and adapt to new data management systems with ease.
• Must represent Georgetown University at recruitment events and build relationships with prospects and applicants.
• Exceptional attention to detail.

Responsibilities

• Information Management
• Systems Support & Training
• Admissions Support: Applicants and Programs
• Recruitment & Prospect Management
• Other Duties as Assigned

Skills

CRM experience

Strong reporting and analysis

Effective communication

Organizational skills

Interpersonal skills

Adaptability to new data systems

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Office

Adobe Acrobat

Google apps

Slate (CRM)

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Senior Admissions Systems & Operations Analyst - Graduate Admissions / University Office of Graduate Studies - Georgetown University

The Senior Admissions Systems & Operations Analyst plays an integral role in supporting Graduate Admissions operations and the graduate applicant experience at Georgetown University. The position serves as a key technical and operational resource for the admissions CRM, providing backup support for Slate administration, technical troubleshooting, data and record management, and the processing of prospect, applicant, decision, and enrollment information. Working under the Senior Associate Director of Graduate Admissions, this position helps ensure the accuracy, continuity, and efficient operation of admissions systems and processes. The Senior Admissions Systems & Operations Analyst also supports graduate recruitment and prospect management activities, including recruitment events, information sessions, and communications with prospective students and graduate programs.

Additional duties include, but are not limited to:

• Information Management
• Systems Support & Training
• Admissions Support: Applicants and Programs
• Recruitment & Prospect Management
• Other Duties as Assigned

Work Interactions

• This position reports to the Senior Associate Director of Graduate Admissions and works closely with the Graduate Admissions team and the broader Office of Graduate Studies.
• The position serves as a key backup and technical support resource for Slate and admissions operations, coordinating with the Senior Associate Director on system configuration, testing, troubleshooting, data integrity, reporting, and cyclical processing.
• The position supports and trains graduate academic programs on admissions systems and processes and coordinates with University Information Services and external vendors as needed.
• The position also works with campus partners, including the Office of Global Services, Student Financial Services, Student Affairs, Student Health, and the University Registrar, to support applicants and admissions operations.

Requirements and Qualifications

• Bachelor’s Degree
• 2 years of general administrative experience in an office setting
• Knowledge of, and experience with, higher education administration desired
• Well‑versed in general administrative applications: Microsoft Office, Adobe Acrobat and Google apps
• Effective communication skills
• Excellent organizational and interpersonal skills
• CRM experience required; Slate experience preferred
• Strong reporting and analysis skills
• Ability to learn and adapt to new data management systems with ease
• Must be able to appropriately represent Georgetown University at recruitment events and build effective relationships with prospects and applicants
• Exceptional attention to detail required

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $47,586.00 - $87,558.13. Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work‑life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward‑looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents. Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video to learn more. Learn how HR CARES for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world.