Senior Admission Representative

Success Education Colleges; Anaheim (CA); On-site; USD 40,000 - 54,000; Full time

Job summary

Success Education Colleges seeks an Admissions Rep to present the campus and programs to prospective students. You will enroll qualified individuals and manage all admissions activities with integrity and focus on customer service.

The role requires following state and company policies, handling inquiries from internet and phone sources, inputting data accurately, and occasionally working evenings or Saturdays to support campus events.

Qualifications

• High School diploma or equivalent required.
• Previous telemarketing or customer service experience preferred.
• Must stay current on program offerings.

Responsibilities

• Present the campus and its programs to prospective students.
• Enroll qualified individuals into education programs.
• Call all Internet and website inquiries.
• Assist High School department in calling inquiries.
• Conduct continual follow-up on all inquiries by phone, mail, or internet.
• Input all activity into the database management system accurately.
• Submit required reports and projects timely.
• Represent the campus at events and uphold company values.
• Be flexible to work some evenings and Saturdays.

Skills

Customer service

Professional phone manner

Organizational skills

Self-starter

Goal-oriented

Telephone communication

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

DescriptionPOSITION SUMMARYThe Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations.ESSENTIAL DUTIES AND RESPONSIBILITIESMaintain compliance with federal and state regulationsAdhere to company Admissions Code of Ethics, policies, and proceduresCommunicate effectively when working with prospective and future students.Provide highest level of customer service to prospective students.Call all Internet and website Inquiries.Assist High School department in calling High school inquiries.Conduct continual follow-up on all inquiries (phone, mail, internet).Screen potential applicants by phone and set up campus interviews.Input all activity into database management system in a timely and accurate manner.Submit required reports and projects in a timely manner.Take part in campus, departmental, and company events.Actively participate in training development as needed.Represent the campus accurately and uphold company values.Must be flexible to work some evenings and Saturdays.Perform other duties as assigned.QualificationsQUALIFICATIONSKNOWLEDGE AND SKILLSMust stay current on program offerings.Demonstrated skills in facilitating and modeling excellent customer service.Ability to interact constructively with colleagues and supervisor.Ability to project a professional image over the phone and in writing.Must speak well, and be clearly understood via telephone.Strong organizational skills.Capacity to work in a fast-paced environment and be a self-starter.Ability to focus on specific, quantifiable goals for achievement.Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.EDUCATION AND EXPERIENCEHigh School diploma or equivalent required.Previous telemarketing or customer service experience preferred.