Senior Administrative Specialist — Data-Driven Admin Leader

State of Delaware; Delaware; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Disability insurance

Group universal life insurance

Retirement benefits

Deferred compensation

Training and development programs

Paid leave

Paid holidays

Paid parental leave

Alternative work schedules

Flexible spending accounts

Pre-tax commuter benefits

Accident and critical illnessinsurance

Job summary

State of Delaware seeks a Senior Administrative Specialist to provide comprehensive administrative support to the Acute Care/Utilization Review Unit. The role involves word processing, spreadsheet development, and maintaining database-driven systems to ensure efficient operations.

The candidate will liaise with internal and external contacts, prepare reports and dashboards, and deliver high-quality customer service.

Qualifications

• One year of experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
• One year of experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• One year of experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
• Six months' experience in providing guidance and consultation to management, customers, and others on administrative matters.

Responsibilities

• Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities, respond to inquiries, and provide guidance on administrative matters.
• Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, and maintains information in databases.
• Delivers excellent customer service in-person, electronically, or by written communication.
• Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
• Maintains record-keeping systems or logs to file, track, and retrieve documents in compliance with retention schedules.

Skills

Customer service

Data collection

Spreadsheet creation

Documentation

Communication

Tools

MS Word

MS Excel

Database software

Job description

State of Delaware seeks a Senior Administrative Specialist to provide comprehensive administrative support to the Acute Care/Utilization Review Unit. The role involves word processing, spreadsheet development, and maintaining database-driven systems to ensure efficient operations.

The candidate will liaise with internal and external contacts, prepare reports and dashboards, and deliver high-quality customer service.