Senior Administrative Specialist

West Cancer Center; Germantown (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

West Cancer Center is seeking a Senior Administrative Specialist whose responsibilities include managing schedules and facilitating physician credentialing. This role provides the opportunity for leadership and mentoring while ensuring professional standards align with the center’s mission to improve cancer care. Join a dedicated team focused on making a meaningful impact in patient lives.

Benefits

Ongoing training and educational resources

Tuition assistance for career growth

Supportive work environment

Qualifications

• Bachelor’s degree or 8+ years of experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage daily scheduling for assigned physicians.
• Facilitate physician credentialing and re-credentialing.
• Support academic and professional activities including article submissions.

Skills

Communication

Organizational Skills

Interpersonal Skills

Ability to Manage Priorities

Education

Bachelor’s degree or equivalent experience (8+ years)

Tools

Onco EMR

Concur Expense Management

MModal

DoxyMe

Evicore

Job description

Job Title: Senior Administrative Specialist

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview

The Senior Administrative Specialist plays a pivotal role in supporting multiple clinic physicians by managing clerical functions, basic clinical tasks, scheduling, credentialing, and other operational duties. This position also includes opportunities for leadership and mentoring within the administrative department. Operating under the guidance of the Administrative Assistant Supervisor, the Senior Administrative Specialist ensures alignment with the center’s mission and upholds the highest standards of professionalism and efficiency. No nights, weekends, or holidays.

Key Responsibilities

• Set up telehealth and remote appointments for patients
• Assist with patient forms, tumor board submissions, and printing of patient notes
• Manage daily scheduling for assigned physicians
• Schedule meetings, create travel itineraries, and coordinate trip logistics
• Facilitate physician credentialing and re-credentialing with Credentialing Coordinator
• Track continuing medical education (CME) credits and physician PTO
• Maintain and update physician CVs
• Support academic and professional activities, including article submissions, PowerPoint presentations, and business documentation

Qualifications

Education & Experience

• Bachelor’s degree or 8+ years of experience, or a combination of both equaling 8+ years

Skills & Abilities

• Excellent verbal and written communication skills
• Strong interpersonal and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Preferred knowledge of: Onco EMR, Concur Expense Management, MModal, DoxyMe, Evicore, and virtual meeting platforms

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and tuition assistance to help grow your career.
• Community Commitment: Join a mission-driven organization focused on improving outcomes for cancer patients and their families.

Join Us

Join our team at West Cancer Center as a Senior Administrative Specialist and be part of a dynamic healthcare environment dedicated to providing outstanding patient care. You will play a crucial role in supporting clinic physicians and ensuring the smooth operation of our clinical services. If you're ready to make a difference in the lives of patients and contribute to our mission of excellence, apply now to embark on a rewarding career journey with us.

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