Senior Administrative Lead – Child & Adolescent Services

NHS Ayrshire & Arran; Pennsylvania; Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

NHS Pension

Annual leave 27 days

Flexible working

Resumo da oferta

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Senior Business Support Assistant to join Specialist Children’s Services in Renfrewshire. You will deliver comprehensive secretarial and administrative support to CAMHS, Neurodevelopmental Pathway and Community Paediatric Teams while ensuring smooth daily operations.

The role involves supervising Band 2/3 staff, managing appointments and correspondence, and producing high-quality reports and documents.

Qualificações

• Recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, SVQ Level 3 in Administration or significant relevant equivalent practical experience
• Proficiency with Microsoft Office and electronic information systems
• Experience in busy administrative, business support or secretarial environment
• Excellent organisational skills and ability to manage competing priorities

Responsabilidades

• Provide comprehensive secretarial and administrative support to multidisciplinary clinical teams
• Supervise day-to-day administrative function and support Band 2 and Band 3 staff
• Manage appointments, patient enquiries and correspondence using electronic patient management systems
• Produce reports, letters, presentations and service documentation to a high standard
• Maintain accurate records, databases and filing systems; support referral management processes
• Support audits, data collection, service improvement initiatives and workforce information processes
• Act as first point of contact for patients, families, staff and partner organisations with high customer service standards

Conhecimentos

Administration

Organisational skills

Communication skills

Supervise staff

Formação académica

HNC or equivalent in Secretarial Studies/Business Administration

SVQ Level 3 in Administration

Ferramentas

Microsoft Office

Descrição da oferta de emprego

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Senior Business Support Assistant to join Specialist Children’s Services in Renfrewshire. You will deliver comprehensive secretarial and administrative support to CAMHS, Neurodevelopmental Pathway and Community Paediatric Teams while ensuring smooth daily operations.

The role involves supervising Band 2/3 staff, managing appointments and correspondence, and producing high-quality reports and documents.