Senior Administrative Assistant Starbucks

Cosmotek College; Nashville (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with company match

Stock incentive programs

Tuition coverage via Starbucks College

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a senior administrative assistant to support executive leaders with high-level coordination, travel planning and confidential communications.

In this role you will help manage calendars, arrange domestic and international travel, and partner with admin teams to boost productivity and morale across the organization. The position is on-site in Nashville, with a strong emphasis on service and discretion.

Qualifications

• 7+ years of progressive administrative experience or Starbucks store management.
• 7+ years experience managing calendars and email on MS Outlook.
• 7+ years in project or event management.
• 7+ years in fast-paced environments.
• 7+ years of domestic and international travel arrangements.

Responsibilities

• Support executive leaders with high customer service and efficiency.
• Provide leadership support to leaders, partners and admin teams to improve productivity and morale.
• Schedule domestic and international travel in line with policies, handling currency, weather and locale considerations.
• Coordinate team meetings, conferences and department activities.
• Support hiring managers with onboarding new partners.

Skills

Executive support

Communication

Organization

Problem solving

Time management

MS Office 365

Calendar management

Travel planning

Team collaboration

Customer service

Tools

Microsoft Office 365

MS Outlook

Virtual collaboration tools

Job description

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a senior administrative assistant, you will support executive level leaders and will leverage your communication, problem-solving and decision-making skills to ensure your leaders and their teams are supported to do their best work.

As a senior administrative assistant, you will…

• Support executive level leaders with high customer service, interpersonal savvy and efficiency
• Provide leadership influence and support to leaders, partners and your peer admin support team to continuously improve productivity, communication and morale
• Schedule executive domestic and international travel in compliance with existing policies and procedures, and proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources
• Partner as a team member of the broader PRO admin community to organize, host, and/or facilitate activities such as team and cross-functional meetings, conferences and department activities
• Provide support and resources to departmental hiring managers for new partner onboarding

We’d love to hear from people with:

• Adaptability – able to execute with flexibility in responding to constantly changing environment
• Collaboration – demonstrate confidence, composure and professionalism; able to build trust with internal and external customers
• Communication – able to communicate clearly and concisely, both verbal and written
• Customer service – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders
• Organization – excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail
• Problem Solving – critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgement
• Technology – advanced knowledge of Microsoft Office 365 and virtual tools
• Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments
• Progressive administrative experience or Starbucks store manager experience (7+ years)
• Experience managing calendars and email on MS Outlook (7+ years)
• Project or event management (7+ years)
• Fast-paced environment (7+ years)
• Domestic and international travel arrangement (7+ years)

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we’re together, which is why we’re onsite four days a week.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.