Senior Administrative Assistant, Mass General Brigham AI Center

0100 Mass General Brigham Incorporated; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Mass General Brigham Incorporated seeks a Senior Administrative Assistant to support the Director and executive team at the AI Center in Boston. The role is on‑site at 60 Fernwood Road, demanding high visibility, strategic execution, and flawless coordination across clinical, research, and operations teams.

You will shield leadership time, manage complex calendars, and drive multiple initiatives with discretion, contributing to breakthrough biomedical advancements.

Qualifications

• 5+ years supporting senior executives, faculty leaders, physicians, research leaders, or C‑suite stakeholders.
• High School Diploma required (Bachelor’s degree highly preferred).
• Prior familiarity with Mass General Brigham is a strong plus.
• Familiarity with AI workflows is a plus but not required.
• Experience in academic medical center, hospital system, university, research institute, startup, or tech organization.
• Familiarity with AI, healthcare, biomedical research, or academic medicine.
• Track record coordinating VIP visits, advisory boards, conferences, or executive external engagements.
• Comfort working with senior faculty, physicians, scientists, entrepreneurs, philanthropists, or government stakeholders.

Responsibilities

• Manage the Director’s time and calendar (internal/external meetings, partnerships, leadership sessions, board-style meetings).
• Coordinate across Mass General Brigham, Harvard, and university operations.
• Arrange domestic and international travel end-to-end (flights, hotels, itineraries, logistics).
• Manage invitations for lectures, panels, advisory boards, and government briefings.
• Coordinate VIP visits and guest experiences; plan site visits and logistics.
• Provide operational support to the executive team and planning sessions.
• Manage relationships with external collaborators, academic partners, and government stakeholders.
• Draft polished correspondence and prepare leadership for high-stakes conversations.
• Handle highly sensitive information with discretion.
• Own special projects from idea to finish (center launches, events, donor materials, strategic initiatives).

Skills

Organizational skills

Calendar management

Written communication

Interpersonal skills

Judgement under pressure

Microsoft Office

Google Workspace

Zoom/Teams

Travel and expense systems

Education

High School Diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Zoom/Teams

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role is 100% on-site and will report to 60 Fernwood Road in Boston, MA. This is a rare chance to sit at the center of one of the most ambitious efforts in healthcare today: building a world-class institutional platform for artificial intelligence in medicine.

The MGB AI Center brings together leading clinicians, scientists, engineers, and operational leaders across Mass General Brigham and Harvard to shape the future of biomedical research and patient care.

We’re looking for an exceptional Senior Administrative Assistant to be the right hand to our Director and executive team.

This is not a behind-the-scenes administrative job. It’s a high-visibility, high-trust operational role for someone who thrives at the intersection of strategy, relationships, and flawless execution, and who wants their work to matter.

If you are the kind of person who anticipates the need before it’s spoken, brings calm to chaos, and takes genuine pride in making a complex organization run beautifully, we’d love to meet you.

You’ll be a trusted partner to leadership, protecting their time, sharpening their focus, and ensuring the Center operates at the highest level. Your work will touch nearly every part of the Center’s mission.

Essential Functions

• Manage the Director’s time and calendar (internal meetings, external partnerships, leadership sessions, board-style meetings, donor engagements, interview coordination, and high-stakes institutional commitments).
• Serve as a key liaison between the Center and the wider Mass General Brigham hospital system, as well as Harvard and university operations to coordinate across departments, administrative offices, and institutional functions.
• Arrange domestic and international travel end-to-end, including flights, hotels, itineraries, conference logistics, and reimbursements.
• Manage invitations for lectures, panels, advisory boards, and government briefings, handling bios, headshots, talk titles, and every detail so leadership can focus on showing up at their best.
• Coordinate VIP visits and guest experiences. Plan and execute site visits (develop agendas, coordinate catering, and coordinate AV) for visitors, collaborators, donors, industry partners, and academic leaders.
• Provide operational support to the executive team, coordinating leadership meetings, retreats, and strategic planning sessions.
• Manage relationships with external collaborators, industry and philanthropic partners, academic institutions, and government stakeholders.
• Draft polished correspondence and prepare leadership for high-stakes conversations with briefing notes and timely follow-up.
• Handle highly sensitive information with discretion, including strategic plans, personnel matters, financial details, research partnerships, and IP discussions.
• Own special projects (e.g. center launches, events, executive briefings, donor materials, and strategic initiatives), and carry projects from first idea to finish.

Qualifications Required

• 5+ years supporting senior executives, faculty leaders, physicians, research leaders, or C-suite stakeholders
• High School Diploma required (Bachelor’s degree highly preferred)
• Preferred Prior experience working within Mass General Brigham will be considered a strong plus
• Prior familiarity with AI workflows is considered a plus, though not required
• Experience in an academic medical center, hospital system, university, research institute, startup, or technology organization
• Familiarity with AI, healthcare, biomedical research, or academic medicine
• A track record coordinating VIP visits, advisory boards, conferences, or executive-level external engagements
• Comfort working alongside senior faculty, physicians, scientists, entrepreneurs, philanthropists, or government stakeholders

Knowledge, Skills, and Abilities

• Exceptional organizational, calendar management, written communication, and interpersonal skills
• Outstanding judgement, discretion, and grace under pressure
• A talent for juggling competing priorities without dropping a detail
• Proficiency with Microsoft Office, Google Workspace, Zoom/Teams, and travel and expense systems

Who You Are

You’re calm under pressure, deeply reliable, and remarkably polished.

You see around corners, anticipating problems before they arise and solving them quietly.

You move fast without sacrificing accuracy, navigate sensitive relationships with ease, and bring order to complexity.

Above all, you understand that this role isn’t just administrative, it’s central to helping a mission-driven leadership team change what’s possible in medicine.

Why Join Us

At the MGB AI Center, your work will help shape the future of healthcare innovation. You’ll operate at the heart of a major AI and healthcare initiative, alongside some of the most accomplished minds in medicine and technology, with a front-row seat to work that genuinely improves lives.

Additional Job Details (if applicable)

Working Conditions: This role is 100% onsite at 60 Fernwood Road in Boston, MA, which requires flexibility to support occasional early morning, evening, or urgent scheduling needs.

Remote Type Onsite

Onsite Work Location 60 Fenwood Road

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $22.22 - $31.71/Hourly Grade 4

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives.

Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine.

Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.