Senior Administrative Assistant 2, Residential College Dean, Davenport College

Yale University; New Haven (CT); On-site; USD 41,000 - 58,000; Full time

Job summary

Yale University seeks a Senior Administrative Assistant 2 to provide high-level administrative support to the Dean of Davenport Residential College on campus in New Haven. The role involves advising students and managing complex office operations, schedules, and confidential records.

An 11-month appointment with unpaid leave is typical between mid-June and mid-July each year. Applicants should have extensive experience with Outlook, Word, Excel, calendar management, and coordinating meetings.

Qualifications

• Eight years of related experience, six of them in the same job family at the next lower level and a high school level education; or six years of related experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and related experience.

Responsibilities

• Oversees and coordinates all administrative and program activities for the Residential College Dean's Office.
• Establishes, selects, implements and coordinates Dean's office procedures, systems and schedule.
• Advises students on University and college policies and procedures; serves as a point of contact on academic regulations.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Calendar management

Communication skills

Interpersonal skills

Discretion & confidentiality

Diversity & inclusion

Education

High school diploma

Associate's Degree

Bachelor's Degree

Tools

Workday (expense reporting)

Yale Message

StarRez housing system

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

Reporting to the Residential College Dean and with limited supervision and guidance from the Assistant Director of Operations, the Senior Administrative Assistant 2 provides a high level of administrative support to the Dean of Davenport Residential College. Assists the Dean in the academic, personal and professional advising of students. The role involves managing daily operations of the Dean's Office, consulting on procedural matters related to student records, and ensuring smooth functioning of residential college activities.

The Senior Administrative Assistant 2 will work in-person, on campus. This is an 11-month role with one month of unpaid leave generally between mid-June to mid-July each year.

To be considered for this position, applicants must submit a cover letter with their application materials. Candidates selected for an interview may also be asked to provide a writing sample.

Required Skills and Abilities

• Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel, and the ability to learn new systems quickly.
• Excellent written and oral communication skills. Demonstrated administrative skills including ability to manage calendars, schedule appointments, and coordinate meetings, and process expenses. Ensure timely follow-through on administrative responsibilities.
• Strong interpersonal skills and the ability to work effectively and collaboratively with others. Ability to work independently, take initiative, and perform effectively under pressure.
• Demonstrated ability to manage multiple tasks and priorities simultaneously, meet deadlines, and work effectively with frequent interruptions.
• Demonstrated ability to exercise discretion and sound judgment and to maintain confidentiality when handling sensitive information and matters. Demonstrated appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse individuals.

Preferred Skills and Abilities

• Demonstrated experience as an administrative or executive assistant, preferably in a higher education setting.
• Experience working with faculty, students, and parents in a consultative and service-oriented role.
• Experience using Workday for expense reporting, Yale Message, and StarRez to support residential housing operations.

Principal Responsibilities

• Oversees and coordinates all administrative and program activities for the Residential College Dean's Office. Coordinates projects as directed by the Dean.
• Establishes, selects, implements and coordinates Dean's office procedures, systems and schedule.
• Advises students on University and college policies and procedures. Serves as a point of contact on academic regulations and advises students on appropriate procedures and processes.
• Maintains confidential academic files for current and former students, including assembly and accuracy of updates. Works closely with the Faculty of Arts and Sciences Registrar's Office and Yale College Dean's Office concerning the maintenance of academic records of students.
• Updates and confirms accuracy of academic reports and student lists compiled from several computer systems.
• Confirms and reviews all appointed student records for fulfillment of all academic requirements of Yale College.
• Manages letters of reference for students in keeping with Yale College policies and sends dossier materials at the request of students and alumni.
• Coordinates and collaborates with Dean and student housing committee on room draw and housing issues.
• Communicates with students, parents and alumni by mail, phone and in person. Answers basic and specialized questions, resolves problems, provides advice, etc.
• Oversees, monitors and controls office budget and spending.
• Works cooperatively to improve the residential and social life of the college community. Together with the Heads office, coordinates coverage for the college.
• May perform other duties as assigned.

Required Education and Experience

Eight years of related experience, six of them in the same job family at the next lower level and a high school level education; or six years of related experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and related experience.

Job Posting Date

10/28/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade E

Hourly Range

$35.64

Benefits

A general description of the benefits to be offered with this Clerical and Technical position is available at: Yale Benefits

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.