Senior Administrative Assistant

Unum; Chattanooga (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Disability coverage

PTO with volunteering

401(k) matching

Mental health support

Career advancement

Student loan repayment

Tuition reimbursement

Flexible work environment

Job summary

Unum in Chattanooga, TN seeks an experienced Administrative Assistant to provide high-level support to a manager and staff. You will manage calendars, travel, expenses, coordinate meetings, prepare reports, and handle confidential information with discretion.

The role requires 6+ years in admin support, strong PC skills (Word, Excel, PowerPoint, Outlook), excellent communication, and the ability to build partnerships across levels.

Qualifications

• High school diploma or higher required.
• 6+ years of administrative assistant experience.
• Excellent written/verbal communication and ability to build partnerships across levels.

Responsibilities

• Proactively manages manager's time, travel, and expenses.
• Acts as liaison with the Board, customers and others.
• Manages internal and external communications for the manager's office.
• Prepares data and reports for meetings and decision making.
• Supports budget planning and forecasting for the department.
• Maintains confidentiality and handles sensitive information.

Skills

PC skills

Communication skills

Multi-tasking

Project coordination

Team collaboration

Education

High school diploma or higher

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Posting End Date: November 05

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans .

And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, proactively provide support and partnership to manager and performing routine administrative services for manager and staff. May also coordinate, train and mentor other administrative staff.

Principal Duties and Responsibilities

• Proactively manages their managers' time, travel, and expenses. Understands what is going on in the organization in order to anticipate needs. May also support the same for manager's direct reports.
• Act as liaison/represent manager with the Board, customers and others.
• Manages internal and external communications from and through the manager's office.
• Provide data and information in preparation for meetings and to keep manager apprised of business issues. May require assembling reports containing data from several sources as well as taking concepts and creating exhibits that include research and analysis for a variety of presentations to internal and external audiences.
• Manage special projects as assigned, could include: coordinating projects, status updates, coordinating communications, as well as SharePoint/database management.
• Partner with manager on preparation of annual budget planning and preparation with ongoing tracking and forecasting review, and research of issues/discrepancies. Reach out to appropriate individuals to gather information that explains variances and issues. Make recommendations for resolution of issues. May authorize payments for various expenses for department.
• Provides support to manager at performance management, compensation and talent planning. Manage confidential information and know when and what to provide to direct reports. Understand timeline and ensure the manager is well prepared.
• Serves as a resource for manager's direct reports to ensure resolution of issues and effective, efficient use of managers' time. This includes screening of phone calls, voicemail, correspondence, and other materials and requests directed to the manager's attention.
• Performs other duties as assigned.

Job Specifications

• High school diploma or Associates/Bachelor's degree
• 6+ years of administrative assistant experience
• Demonstrates in-depth PC skills (Word, Excel, Power Point, and Outlook) and an overall aptitude for technology and internet research skills
• Excellent written/verbal communication skills and ability to clearly articulate information
• Ability to develop strong partnerships with all levels of internal management and staff, as well as outside customers and vendors
• Strong customer service skills that exhibit the highest ethical standards at all times
• Excellent organizational skills and ability to multi-task and handle conflicting/competing priorities with a strong attention to detail
• High level of interpersonal skills to handle sensitive and confidential situations with diplomacy and tact
• Strong presentation and analytical ability to gather data in an organized and efficient manner and produce reports or presentations
• Demonstrate strong judgment, problem solving and decision-making skills with the ability to juggle multiple and shifting priorities
• Demonstrated project management abilities

#LI-AF1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field office