Senior Administrative Assistant

First Citizens; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading bank seeks an Administrative Support professional to manage various administrative duties, including project coordination, documentation, and scheduling. The candidate will ensure operational efficiency, maintaining open communication within the department. This role requires a High School Diploma and preferred experience in tools like Excel and PowerPoint.

Qualifications

• 3 years of experience in Administrative roles.
• Advanced skills in Excel and PowerPoint are preferred.

Responsibilities

• Responsible for administrative, logistical, and technical support to ensure daily operations.
• Prepares and maintains a variety of records, including complex reporting and data management.
• Coordinates meetings, travel plans, and other necessary logistics.

Skills

Administrative Support

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Excel

PowerPoint

Job description

Overview

This position performs a wide range of administrative and staff support duties at an advanced complexity level. Coordinates special projects for a department, including reporting, budget monitoring, and developing timelines and meeting agendas. Enhances workflow by assisting with documentation, communication, and scheduling. Interfaces with all levels of leadership and associates within assigned business unit, and may have direct client contact. Receives and responds to correspondence. Prepares reports, maintains files, and performs other duties as related to administration. Acts as a department liaison or resource through knowledge of daily operations.

Responsibilities

• Support - Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Coordinates special projects and acts as a department representative within the Bank.
• Documentation - Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Provides complex reporting and data management to track key department factors, identifying discrepancies and trends. May create presentations or other items to assist in business goals.
• Scheduling - Maintains department calendars and schedules. Coordinates meetings, travel plans, and other events effectively, arranging all necessary logistics and materials.
• Communication - Collaborates successfully with management and associates in completion of daily administration duties. Maintains open and positive communication when receiving, answering, and directing department correspondence.

Qualifications

High School Diploma or GED and 3 years of experience in Administrative. Advanced excel and power point skills preferred.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.