Senior ACH & Real-Time Payments Operations Leader

Seacoast Bank; Boca Raton (FL); Hybride; USD 120 000 - 180 000; Plein temps

Résumé du poste

Seacoast Bank is seeking an ACH & Instant Payments Operations Manager to lead and centralize ACH operations across Deposit Operations, acting as the SME for emerging payment technologies. The role ensures regulatory compliance, scalability, and readiness for future payments capabilities while driving continuous modernization.

You will oversee end-to-end ACH operations, establish workflows and controls, and mentor a high-performing team to achieve service excellence and risk management.

Qualifications

• Deep knowledge of ACH processing and electronic payment platforms.
• Experience supporting RTP, OCT, and/or AFT payments.
• Strong knowledge of NACHA Operating Rules and banking regulations.

Responsabilités

• Lead end-to-end ACH operations across Deposit Operations.
• Establish workflows, standards, controls, and escalation routines for ACH teams.
• Ensure timely processing, exception management, and issue resolution.
• Serve as operational escalation point for complex ACH matters.
• Strengthen collaboration between Deposit Operations and Treasury Management.
• Lead and develop a high-performing ACH team focused on service, risk management, and improvement.
• Mentor team members and foster innovation and accountability.

Connaissances

ACH processing knowledge

RTP support

NACHA rules expertise

cross-functional leadership

risk & compliance orientation

project management

matrixed leadership

Formation

Bachelor's degree in Finance or related field

Cert: AAP/APRP/CTP or similar

Outils

ACH processing platforms

Description du poste

Seacoast Bank is seeking an ACH & Instant Payments Operations Manager to lead and centralize ACH operations across Deposit Operations, acting as the SME for emerging payment technologies. The role ensures regulatory compliance, scalability, and readiness for future payments capabilities while driving continuous modernization.

You will oversee end-to-end ACH operations, establish workflows and controls, and mentor a high-performing team to achieve service excellence and risk management.