Senior ACH Operations Leader — Payments Systems & Readiness

Seacoast Bank; Gainesville (FL); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Seacoast Bank is seeking a Senior ACH Operations Manager to lead the day-to-day ACH Operations in Florida. You will ensure accurate processing, manage exceptions, and maintain strong controls while aligning with NACHA rules and regulatory requirements.

This role emphasizes leadership, cross-functional collaboration with Treasury, Fraud, Compliance, Risk, and Technology, and readiness for RTP, FedNow, and other faster payment initiatives.

Competenze

• 5+ years in ACH/Payments or related banking operations.
• 3+ years leading teams or supervisors.
• Strong knowledge of ACH processing, exceptions, returns, settlement.
• Familiarity with NACHA Operating Rules and compliance.
• Ability to manage daily operations and improve processes.
• Strong communication, analytical and cross-functional skills.
• Ability to manage priorities and escalate issues.

Mansioni

• Lead daily ACH Operations including processing, exceptions, returns, settlement and reconciliation.
• Set operating routines, service standards, escalation protocols, and performance metrics.
• Serve as primary escalation point for complex ACH matters and coordinate resolutions.
• Ensure NACHA rules and regulatory compliance and internal controls.
• Maintain procedures, audit readiness, remediation, and risk assessments.
• Use reporting to monitor volumes, service levels, and staffing needs.
• Identify opportunities to reduce manual work and increase scalability.
• Collaborate with Treasury Management, Fraud, Compliance, Risk, Accounting, Tech, and vendors on ACH initiatives.
• Provide leadership and development for ACH Operations Team.
• Support readiness for RTP, FedNow, and other new payment capabilities.

Conoscenze

ACH processing

Team leadership

Regulatory compliance

Operational controls

Communication

Analytical skills

Cross-functional collaboration

Problem solving

Descrizione del lavoro

Seacoast Bank is seeking a Senior ACH Operations Manager to lead the day-to-day ACH Operations in Florida. You will ensure accurate processing, manage exceptions, and maintain strong controls while aligning with NACHA rules and regulatory requirements.

This role emphasizes leadership, cross-functional collaboration with Treasury, Fraud, Compliance, Risk, and Technology, and readiness for RTP, FedNow, and other faster payment initiatives.