Senior Accounts Receivable Analyst (SaaS)

Russell Tobin; California; Remote; USD 83,000 - 96,000; Part time

Benefits offered by this job

Healthcare coverage

401(k)

Life & disability insurance

Employee assistance program

Legal support

Pet insurance

Employee discounts

Job summary

Russell Tobin is partnering with a fast-growing technology company to hire an experienced Senior Accounts Receivable Analyst for a 100% remote role in the United States. This position supports a SaaS finance team handling high-volume B2B AR operations, including collections, cash application, disputes, and reporting.

You will manage a portfolio of customer accounts, drive collections, and provide reporting that impacts cash flow.

Qualifications

• Experience in high-volume B2B accounts receivable workflows.
• Strong collections and cash application knowledge.
• Familiarity with ERP and AR automation platforms.
• Ability to work remotely with minimal supervision.

Responsibilities

• Manage end-to-end collections for a high-volume B2B portfolio.
• Execute collection strategies using dunning schedules and escalation procedures.
• Proactively contact customers to secure timely payments via calls, email, and meetings.
• Monitor aging reports and prioritize accounts by risk and balance.
• Document interactions in the ERP or collections platform.
• Identify at-risk accounts and collaborate on action plans with leadership.
• Reconcile accounts and resolve discrepancies; coordinate with banking partners.
• Prepare weekly/monthly AR aging reports and collection metrics; support forecasting.

Skills

B2B AR operations

Collections management

Analytical thinking

Independent work

Customer communication

Tools

ERP systems

AR automation platforms

Excel

Job description

Senior Accounts Receivable Analyst (SaaS)
Location: Fully Remote (U.S.)
Job Type: 12-Month W2 Contract
Pay Rate: $60.00-$70.00/hour (Depending on Experience)

Russell Tobin is partnering with an innovative, rapidly growing technology company to hire experienced Senior Accounts Receivable Analysts. This is an excellent opportunity to join a high-performing Finance organization supporting a fast-paced, high-growth business while working 100% remotely.

We're looking for professionals who thrive in high-volume environments, work independently with minimal supervision, and bring strong expertise in B2B accounts receivable operations, collections, and modern AR automation platforms.

As a Senior Accounts Receivable Analyst, you will manage a portfolio of customer accounts while driving collections, cash application, dispute resolution, and reporting activities that directly support the company's financial health and cash flow. This role requires someone who is analytical, customer-focused, highly organized, and comfortable working in a dynamic, rapidly scaling environment.

Key Responsibilities

Collections & Accounts Management

• Manage end-to-end collections activities for a high-volume B2B customer portfolio.
• Execute collection strategies utilizing established dunning schedules and escalation procedures.
• Proactively communicate with customers via phone, email, and virtual meetings to secure timely payment of outstanding invoices.
• Monitor aging reports and prioritize collection efforts based on account risk and outstanding balances.
• Maintain detailed documentation of customer interactions within the ERP or collections platform.
• Identify at-risk accounts and partner with leadership on appropriate action plans.

Customer Communication & Relationship Management

• Serve as the primary point of contact for customer billing and payment inquiries.
• Resolve questions related to invoices, payment terms, account balances, and payment methods.
• Collaborate with Sales, Customer Success, Billing, and other cross-functional teams to resolve complex customer issues.
• Build and maintain positive customer relationships while achieving collection goals.
• Process and apply customer payments accurately across multiple payment channels.
• Research and resolve unapplied cash, short payments, and payment discrepancies.
• Reconcile customer accounts and investigate account variances.
• Coordinate with banking partners to resolve payment processing issues.
• Investigate and resolve billing disputes through cross‑functional collaboration.
• Process credit memos, account adjustments, and refunds in accordance with company policy.
• Track dispute trends and recommend process improvements that enhance billing accuracy.
• Maintain complete documentation throughout the dispute resolution process.
• Prepare weekly and monthly accounts receivable aging reports and collection metrics.
• Support cash forecasting by providing collection projections.
• Analyze AR trends and customer payment behavior to identify opportunities for improvement.
• Assist with month-end close activities, account reconciliations, and ad hoc reporting requests.

Ideal Candidate

The ideal candidate is currently working as a Senior Accounts Receivable Analyst, Senior Collections Specialist, Accounts Receivable Specialist, or Accounts Receivable Supervisor with experience owning a high-volume B2B portfolio. They are comfortable working autonomously, can quickly adapt to new systems and processes, and possess strong technical skills across ERP systems, AR automation platforms, and Excel.

Please Note: Candidates should have hands-on experience with the ERP systems, collections automation platforms, and Excel functions listed on their resume. Technical proficiency will be discussed during the interview process.

If you're looking for an opportunity to make an immediate impact within a fast-growing technology company while working remotely, we'd love to hear from you.

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.