Senior Accounts Receivable Accountant

eGain Corporation; Sunnyvale (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

eGain Corporation in Sunnyvale is seeking an accounting professional to support AR, month-end close, and revenue accounting.

You will prepare journal entries, aging reports, DSOs, and assist with audits, ensuring accurate invoicing and cash flow. This role collaborates with Sales, Legal, and Revenue teams and offers stock options.

Qualifications

• BA degree in Accounting or Finance and 3–5 years of experience.
• Strong MS Excel skills: formulas, pivot tables and VLOOKUP.

Responsibilities

• Prepare and review journal entries, reconciliations, flux analysis, and close activities.
• Support monthly close by ensuring AR entries are accurate and submitted on time.
• Prepare AR aging reports and DSO analyses for leadership, highlighting trends and risks.
• Manage global customer aging to drive timely collections and accurate payments.
• Collaborate with Sales, Legal, Customer Success and Revenue Accounting to resolve billing issues and invoicing.
• Ensure proper revenue recognition and accurate invoicing.
• Assist internal/external audits by providing schedules and documentation.

Skills

Excel formulas

Pivot tables

VLOOKUP

Education

BA in Accounting or Finance

Job description

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Job Description:

Duties/Responsibilities

• Prepare and review journal entries, account reconciliations, flux analysis, and account analysis in support of month-end and year-end close
• Support the monthly close process by ensuring AR-related entries are accurate and submitted in adherence to close deadlines
• Prepare monthly AR aging reports and DSO analysis for finance leadership, highlighting trends and risks to collections
• Manage global customer aging to drive timely collections and ensure accurate payment allocation, supporting a strong company cash position
• Partner with Sales, Legal, Customer Success, and Revenue Accounting to resolve billing disputes, credit holds, payment inquiries, and ensure accurate invoicing
• Ensure proper revenue recognition and accurate customer invoicing
• Support internal and external audit requests by preparing schedules, providing documentation, and responding to auditor inquiries related to AR and collections

Education and Experience

• BA degree in Accounting or other Finance related field and 3 to 5 years of working experience
• Strong working knowledge of using formulas, pivot tables, and v-lookup in MS Excel

Our Hiring Process is “Easy with eGain”

Step 1

• Aptitude section – this is a GRE style test (60 minutes or less)
• Functional section – this is a take-home test

Step 2

Panel interview (in-person at eGain Sunnyvale office)

Compensation

• Salary range is $80,000 to $100,000 per year
• Stock options.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.