Senior Accounts Receivable Accountant

eGain Corporation; Sunnyvale (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Stock options

Job summary

eGain Corporation in Sunnyvale, California is seeking an experienced AR Accountant to support the monthly close, manage global customer aging, and ensure accurate invoicing and revenue recognition. The role partners with Sales, Legal, Customer Success, and Revenue Accounting to resolve billing disputes and ensure timely collections.

Responsibilities include preparing journal entries and AR aging analyses, supporting audits, and maintaining accurate revenue recognition practices.

Qualifications

• BA degree in Accounting or related field is required and 3–5 years of experience in accounting roles.
• Proficient with spreadsheet functions, formulas, pivot tables, and v-lookup in Microsoft Excel.

Responsibilities

• Prepare and review journal entries and account reconciliations for month-end and year-end close.
• Support monthly close by ensuring AR-related entries are accurate and on time.
• Prepare monthly AR aging reports and DSO analysis for leadership, highlighting trends and risks to collections.
• Manage global customer aging to drive timely collections and accurate payment allocation.
• Collaborate with Sales, Legal, Customer Success, and Revenue Accounting to resolve billing disputes and ensure accurate invoicing.
• Ensure proper revenue recognition and accurate customer invoicing.
• Assist internal and external audits by preparing schedules and responding to inquiries related to AR and collections.

Skills

AR accounting

Month-end close

Financial analytics

Education

BA degree in Accounting or Finance

Tools

Microsoft Excel

Job description

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Job Description:

Duties/Responsibilities

• Prepare and review journal entries, account reconciliations, flux analysis, and account analysis in support of month-end and year-end close
• Support the monthly close process by ensuring AR-related entries are accurate and submitted in adherence to close deadlines
• Prepare monthly AR aging reports and DSO analysis for finance leadership, highlighting trends and risks to collections
• Manage global customer aging to drive timely collections and ensure accurate payment allocation, supporting a strong company cash position
• Partner with Sales, Legal, Customer Success, and Revenue Accounting to resolve billing disputes, credit holds, payment inquiries, and ensure accurate invoicing
• Ensure proper revenue recognition and accurate customer invoicing
• Support internal and external audit requests by preparing schedules, providing documentation, and responding to auditor inquiries related to AR and collections

Education and Experience

• BA degree in Accounting or other Finance related field and 3 to 5 years of working experience
• Strong working knowledge of using formulas, pivot tables, and v-lookup in MS Excel

Our Hiring Process is “Easy with eGain”

Step 1

• Aptitude section – this is a GRE style test (60 minutes or less)
• Functional section – this is a take-home test

Step 2

Panel interview (in-person at eGain Sunnyvale office)

Compensation

• Salary range is $80,000 to $100,000 per year
• Stock options.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.