Director, Sales

eGain Corporation; Sunnyvale (CA); On-site; USD 175,000 - 300,000; Full time

Benefits offered by this job

Stock options

Job summary

eGain Corporation in Sunnyvale, CA is seeking a sales leader to drive growth of our AI-powered knowledge management platform for Fortune 500 clients. You will build and coach a high-performance team, position eGain as the infrastructure behind enterprise AI initiatives, and win large logos by translating product excellence into market share.

Ideal candidates have 7+ years of B2B SaaS sales, deep AI/enterprise tech insight, and a proven track record of developing A-players.

Qualifications

• 7 years of B2B Enterprise SaaS experience.
• Deep understanding of AI, automation, and the enterprise technology landscape.
• Experience turning product excellence into market share.
• A nose for talent and a track record of developing A-players.

Responsibilities

• Lead a tiger team of outstanding sales professionals as a player coach.
• Position eGain as the infrastructure play behind every enterprise AI initiative.
• Leverage our Global 2000 client base and Gartner leadership to win new logos.

Skills

B2B Enterprise SaaS

AI & automation

Sales leadership

Talent development

Job description

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. A Leader in the 2026 Gartner Magic QuadrantTM for Customer Service Knowledge Management Systems Gartner, the eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Ride the AI Knowledge Revolution

The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a sales leader who can turn that advantage into market dominance.

The Opportunity

You’ll lead our charge into the biggest land-grab enterprise software has seen in years. Knowledge management is exploding from back-office necessity to boardroom priority, and we’re holding the cards: marquee clients (JPMC, Liberty Mutual, IRS, Florida Blue), proven SaaS architecture, and hybrid AI that actually delivers.

Your mission: build a team of AI-savvy, digitally fluent sellers who can walk into the C-suite and explain how we turn siloed content chaos into trusted knowledge on tap—then close the deal.

What You’ll Do

• Lead a tiger team of outstanding sales professionals as a player coach
• Position eGain as the infrastructure play behind every enterprise AI initiative
• Leverage our Global 2000 client base and Gartner leadership to win new logos

What You Bring

• 7 years of B2B Enterprise SaaS experience
• Deep understanding of AI, automation, and the enterprise technology landscape
• Experience turning product excellence into market share
• A nose for talent and a track record of developing A-players

Why Now

The market is moving. Businesses are scrambling to make AI work, and they’re finally realizing garbage knowledge in means garbage decisions out. We’ve got the solution, the customers, and the momentum. We just need the closer.

Ready to lead the category?

Compensation

• The base salary for this position is $175,000 per year, plus a commission of up to $125,000
• Stock options

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.