Senior Account Strategist

Shoptalk; New York (NY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

People Inc. seeks a Senior Account Strategist to drive strategic account management for major Travel clients. You will lead pre-sale media planning through post-sale execution, offering consultative recommendations and white-glove service to maximize client satisfaction.

You will collaborate with internal teams, manage campaign pacing and performance, and support the sales team to grow deal size while maintaining strong client relationships. This is a hybrid NYC role with in-office expectations.

Qualifications

• 3-7 years of experience at an advertising agency, publisher or ad tech company.
• Proven ability to work with cross-functional teams in a fast-paced environment.
• Strong organizational skills with attention to detail.

Responsibilities

• Own strategic account management for Travel clients from pre-sale to wrap-up reporting.
• Lead media planning, post-sale execution, and campaign stewardship.
• Develop consultative recommendations using industry and campaign insights.
• Partner with Ad Operations for accurate order implementation and optimization.
• Support sales with strategic solutions to grow deal size and upsell opportunities.

Skills

Communication

Cross-functional collaboration

Problem solving

Data analysis

Client relationship management

Advertising industry knowledge

Education

Bachelor's degree in Marketing/Advertising/Related field

Tools

CRM software

Campaign reporting tools

Job description

Job Title

Senior Account Strategist

Job Description

About Your Role:

The Senior Account Strategist will play an integral role in bringing our client's campaigns to life and ensuring that we meet and exceed their goals. You will leverage strong communication skills, an analytical eye, and a solution-oriented mindset to grow our business with major Travel clients. Through consultation both externally with clients, and internally with integrated teams, you will own the strategic account management for your accounts. You are a hand raiser that looks for proactive ways to provide the best possible client service to ultimately grow our partnerships.

Location

Hybrid 3x a week- New York City

In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

About Your Contributions

• Responsible for all elements of account management from pre-sale (media planning) to post-sale execution and wrap up reporting

• Responsible for campaign stewardship of key Travel accounts

• Collaborate with internal business partners and stakeholders to craft thoughtful and strategic responses to client RFPs

• Utilize industry, client, and historical campaign insights to provide consultative account recommendations both pre and post-sale

• Embody white glove service to our clients and serve as the internal and external point of contact for execution, particularly in post-sale

• Partner with Ad Operations for impeccable order implementation, creative QA, and optimization

• Provide support and strategic solutions to our sales team, allowing them to break new business and grow our deal size across our clients

• Diligently monitor campaign delivery and performance; identify proactive optimization recommendations to maximize client satisfaction and upsell opportunity

• We are looking for hand raisers - those that identify problems and proactively stand up to help find solutions, as well as surface internal inefficiencies to help refine processes

Essential Job Functions

Weight % Accountabilities, Actions and Expected Measurable Results

• 50% Pre Sale - media planning, internal coordination

• 50% Post Sale - execute campaigns, act as liaison between all internal and external teams, monitor pacing and performance, create wrap decks

About You

• 3-7 years of experience at an advertising agency, publisher or ad tech company. Direct publisher experience is a plus.

• Demonstrated success at working with cross-functional teams in a fast-paced environment

• Exceptional organizational and prioritization skills with commitment to detail

• Motivated problem solver who will proactively troubleshoot and create solutions

• Skilled at identifying larger trends from your data analysis and developing actionable insights

• Strong communicator and relationship builder who has a constant focus on customer success

• A thoughtful and thorough understanding of the media planning process, applying your understanding of client KPIs and the best solutions to exceed expectations

• Positive, can-do attitude and driven to make things happen (and have a ton of fun along the way)

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing [e-mail].

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

Salary: New York: $75,000.00 - $95,000.00

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives.

In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.