Senior Account Sales Representative (Bilingual Spanish) (Non-Driver)

Spectrum; New York (NY); On-site; USD 33,000 - 66,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a door-to-door sales professional to acquire new residential customers in non-bulk MDU properties with 50+ doors. You will use a consultative approach to meet customer needs and achieve sales targets.

Base pay is competitive, with lucrative incentives that can exceed $100,000 annually. Spectrum offers free and discounted services, including internet, TV, and mobile, as you build a long and rewarding career.

Qualifications

• High School Diploma or equivalent work experience.
• 1+ years in sales or customer service.
• 2+ years sales or relevant work experience.
• Understanding of communications technologies and data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience educating consumers about products and services.
• Proven success in sales, prospecting or cold calling.

Responsibilities

• Actively support efforts to simplify and enhance the customer experience.
• Meet or exceed monthly sales targets and penetration goals within the assigned MDU portfolio.
• Engage potential customers door-to-door in MDU properties to acquire new residential customers.
• Generate incremental revenue by adding Spectrum services to existing customers.
• Respond to customer problems and complaints following company policy and tools.
• Maintain knowledge of competitors’ activities and pricing; inform supervisor of changes.
• Attend sales meetings and training; apply learning to improve results.
• Accurately complete documentation for sales activities including dispositions and orders.
• Collect and account for funds and provide receipts.
• Spend ~80% of time outdoors, walking door-to-door; lift up to 20 pounds.
• Work variable hours including evenings, weekends, and holidays.

Skills

Sales experience

Customer service

Communication skills

Prospecting or cold calling

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making meaningful connections by helping people and communities byacquiringnew residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! Andthat’snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career.

HowYou’llMake an Impact

• Actively and consistently support all efforts to simplify and enhancethe customerexperience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach toacquirenew residential customers.
• Generate incremental revenue from existing customers by adding new oradditionalSpectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, usingappropriate toolsand resources, andfollowthrough to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and requiredtimeframes.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions

• Spend approximately 80% of your time outdoors, walking door-to-door andlifting upto 20 pounds in various weather
• Work variable hours, including evenings, weekends, split days off and holidays

WhatYou’llBring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 1+ years in sales or customer service

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Understanding of communications technologies and data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Proven success in sales,prospectingor cold calling

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.