Senior Account Sales Representative

Spectrum; Harlingen (TX); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a motivated sales professional to acquire new residential customers in non-bulk MDUs with 50+ doors. You will drive door-to-door outreach, using a consultative approach to meet customer needs and hit targets.

You’ll also upsell Spectrum services and respond to customer issues, with 80% outdoor work expected in this role. The position offers a competitive base salary plus incentives, with total compensation potential over $100,000 annually, plus access to free and discounted

Qualifications

• 1+ years in sales or customer service
• Understanding of communications technologies and data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Proven success in sales, prospecting or cold calling

Responsibilities

• Acquire new residential customers in non-bulk MDUs with 50+ doors via door-to-door outreach
• Meet or exceed monthly sales targets and penetration goals within assigned MDU portfolio
• Generate incremental revenue by adding Spectrum services to existing customers
• Respond to customer problems and complaints per policy and ensure resolution
• Maintain knowledge of competitors’ activities and pricing and report changes to supervisor
• Attend sales meetings and training and apply learnings to improve results
• Complete all required sales documentation accurately and on time
• Collect and account for funds and provide receipts per company policy

Skills

Sales experience

Communication skills

Driver's license

Education

High School Diploma

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

HowYou’llMake an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach toacquire new residential customers
• Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and followthrough to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions

• Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
• Work variable hours, including evenings, weekends, split days off and holidays

WhatYou’llBring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 1+ years in sales or customer service

Skills

• Valid driver's license with a satisfactory driving record within Company required standards

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Understanding of communications technologies and data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Proven successin sales,prospectingor cold calling

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.