Permanent remote role with travel. Position is eligible for base salary + commission with uncapped earning potential. Commission pay out based on new logo and customer retention. As a Senior Account & Relationship Manager, you will expand your client portfolio, actively identifying and developing new business opportunities. Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth.
Responsibilities
- Identify and develop new business opportunities within assigned market.
- Engage with clients to understand their needs and align them with the organization's offerings.
- Prepare and deliver effective sales presentations and product demonstrations.
- Negotiate product/service terms with moderate authority.
- Maintain comprehensive records of customer interactions and sales metrics.
- Follow up on leads and convert them into sales.
- Manage customer accounts and ensure their satisfaction.
- Collaborate with internal teams to address customer requirements and issues.
- Assist in the preparation of sales forecasts and performance reports.
- Participate in developing strategies to achieve sales targets.
Skills & Experience
- 2+ years experience in a corporate compliance field sales role.
- Strong verbal and written communication skills.
- Understanding of principles and practices for effective customer service.
- Familiarity with the organization's products or services.
- Ability to engage in moderate negotiation and sales tactics.
- Proficient use of Customer Relationship Management tools.
- Capability to resolve moderately complex customer issues.
- Strong organizational and time-management skills.
- Basic analytics for tracking performance and metrics.
Compensation
- Compensation: $51,700.00 - $88,550.00 USD.
- This role is eligible for Commission.
Additional Information
- Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.