Senior Account Project Manager

Transmission; San Francisco (CA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Transmission, based in San Francisco, is seeking a Senior Account Project Manager for a hybrid role requiring in-office presence 2x per week. You’ll manage client relationships, drive revenue growth, and oversee complex projects across multiple channels.

You'll lead cross-functional teams, mentor junior staff, and develop detailed account plans with budgets and timelines, ensuring quality and profitability while aligning client and agency objectives.

Qualifications

• 6-8+ years in project or account management within a creative/marketing agency.
• Proven track record of managing and growing client relationships.
• Experience managing complex, integrated campaigns across channels.
• Ability to lead cross-functional teams and mentor juniors.
• Proficiency with Wrike and strong campaign analytics.
• Excellent written and verbal communication; stakeholder management.
• Bachelor’s degree in marketing/advertising; PMP a plus.
• Resilience and detail-oriented approach under pressure.

Responsibilities

• Serve as primary client contact for assigned accounts.
• Develop and execute detailed account and project plans including budgets and timelines.
• Lead cross-functional teams to deliver multi-channel campaigns.
• Identify opportunities to grow client accounts and revenue.
• Monitor budgets and ensure profitability.
• Mentor Account Project Managers and junior staff.
• Ensure deliverables meet quality standards.
• Provide regular status updates and performance reporting.

Skills

PM/AM experience

Client services

Campaign management

Leadership

Communication skills

Resilience

Detail oriented

Stakeholder management

Education

Bachelor’s degree in marketing/advertising

PMP certification (preferred)

Tools

Wrike

Job description

This is a hybrid role, only open to candidates based in San Francisco, CA who can be in office a minimum of 2x/week.

About the Agency

We’re the world’s largest independent global B2B marketing agency, where curious minds create the future. This is where you’ll find thought-provoking, ego-quashing, mistake-learning, all-including, convention-breaking, and always-growing marketers with a passion for what they do.

Our recent accolades include being B2 ANA’s Large Agency of the Year, a Top 10 B2B Marcomms Agency in both the UK and the US, and a win at LinkedIn’s Marketing Partner Awards for Inspiring Excellence.

The Role

We are seeking an experienced and driven Senior Account Project Manager to join our fast-growing team. This role will serve as a ‘hybrid’ role, encompassing responsibilities for client service/management and project management. The Senior Account Project Manager is responsible for managing and growing client accounts, ensuring client satisfaction, and driving revenue growth, while overseeing the seamless execution of complex projects or programs. As a Senior APM, and the primary point of contact for clients, you will develop and execute detailed account plans that align with both the client's and the agency's objectives. This involves setting clear goals, identifying key growth opportunities, and mapping out a pathway to achieve them. This role is responsible for planning, directing, and coordinating all tactical activities of client engagements to ensure that project goals are accomplished within the agreed time frame, budget and scope.

The Senior APM combines advanced project management expertise with exceptional client-facing skills to drive results. Additionally, mentoring junior team members and contributing to the agency’s success are key aspects of this role.

What you’ll bring

• Experience: 6-8+ years in project or account management within a creative, advertising, or marketing agency.
• Client Services Expertise: Proven track record of managing and growing client relationships, with an ability to address client needs and resolve challenges effectively.
• Campaign Management: Expertise in managing complex, integrated campaigns across Social, Digital, Email, Video, and other channels.
• Leadership: Demonstrated ability to lead cross-functional teams and mentor junior team members.
• Technical Skills: Proficiency in project management tools (e.g., Wrike) and strong analytical skills to interpret campaign performance.
• Communication: Exceptional interpersonal and written communication skills to effectively manage stakeholders and deliver compelling presentations.
• Resilience: Ability to thrive under pressure, maintain a positive attitude, and adapt to shifting priorities.
• Detail-Oriented: A commitment to excellence in every aspect of project and client management.
• Education: Bachelor’s degree in marketing, advertising, or related field; PMP certification is a plus.

What you’ll do

• Client-Centric Leadership: Serve as the primary client contact for assigned accounts, maintaining strong relationships and ensuring satisfaction by addressing their needs and expectations effectively.
• Strategic Account Planning: Partner with client services to develop and execute detailed account and project plans, aligning with both client and agency goals, including budgets, timelines, and resource allocation.
• Integrated Campaign Management: Lead cross-functional teams (client services, strategy, production, creative, and media) to deliver integrated, multi-channel campaigns with exceptional results.
• Problem Solving: Anticipate and resolve project challenges to minimize risks and ensure seamless delivery.
• Business Growth: Identify and act on opportunities to expand client accounts, contributing to revenue growth and account development.
• Financial Stewardship: Monitor and manage budgets, ensuring projects are profitable and financial targets are met.
• Mentorship: Support and guide Account Project Managers and junior staff to foster their professional growth and enhance team collaboration.
• Quality Control: Oversee deliverables to ensure they meet or exceed client expectations, maintaining the highest standards of quality.
• Proactive Communication: Facilitate regular status updates, stakeholder meetings, and performance reporting to keep clients and internal teams aligned.
• Process Optimization: Continuously refine workflows to enhance efficiency and effectiveness across departments.

What to expect in our hiring process

• Phone screen with our talent team
• Hiring manager video interview
• Skills assessment
• Team interview
• Offer

Agency Values

We are curious

We make a difference

We like to challenge

This is how we drive your now and define your next. Come join us.

Transmission is an Equal Opportunities Employer. We are committed to fostering an inclusive workplace where your race, gender, sexual orientation, age, or disability has no influence on our hiring decision.