Senior Account & Project Lead — Integrated Campaigns

Concept Arts; Los Angeles (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Concept Arts in Los Angeles seeks a Senior Account Manager / PM Lead to serve as the day-to-day lead across integrated client accounts and internal teams. This role sits at the intersection of client service, project management, creative operations, and cross-functional collaboration.

The ideal candidate thrives in a fast-moving creative agency, manages both clients and internal teams, and maintains a high level of communication, organization, and accountability to keep projects moving forward.

Qualifications

• 5-8+ years of experience in account management, project management, or integrated production within a traditional creative, entertainment, advertising, social, or marketing agency
• Strong traditional agency experience managing complex campaigns, fast-paced timelines, client communications, and cross-functional creative teams
• Strong understanding of integrated campaign workflows across creative, social, AV, digital, experiential, and production
• Proven ability to manage multiple projects and timelines simultaneously
• Exceptional communication, organization, and follow-through skills
• Experience leading day-to-day client communication and managing stakeholder expectations
• Comfortable working in fast-paced, highly collaborative creative environments
• Strong problem-solving skills and ability to navigate ambiguity
• Experience with project management tools, status tracking, budgeting, and workflow systems
• Passion for culture, entertainment, storytelling, and modern marketing

Responsibilities

• Serve as the day-to-day client lead across assigned accounts and projects
• Build strong working relationships with clients through proactive communication, responsiveness, and organization
• Lead weekly status calls, meeting recaps, timelines, and next steps
• Manage client expectations, approvals, feedback rounds, and deliverables
• Help identify potential risks, timing concerns, or scope changes early
• Partner closely with account leadership to ensure client priorities and strategic direction are being executed effectively
• Own project timelines, workflows, deliverables, and internal coordination across departments
• Build and maintain project plans, trackers, status documents, and schedules
• Coordinate cross-functional teams including strategy, creative, AV, social, production, and external partners
• Ensure teams have the information, assets, and approvals needed to move work forward
• Track project progress and proactively flag roadblocks or resourcing concerns
• Help maintain organization across servers, drives, PM systems, and project documentation
• Support quality control by reviewing deliverables for accuracy, completeness, and alignment with client briefs
• Support account leadership in identifying opportunities for organic account growth
• Assist with scopes of work, estimates, timelines, and project documentation
• Help track project budgets, timing, and profitability in partnership with leadership and finance teams
• Support quarterly planning, account reviews, and client reporting needs
• Maintain awareness of industry, cultural, and competitive trends relevant to client business
• Foster strong communication and collaboration across internal teams
• Help create structure, accountability, and momentum across projects
• Serve as a calm, solutions-oriented presence in fast-moving environments
• Mentor and support junior team members when needed
• Contribute to process improvements that help teams work smarter and more efficiently

Job description

Concept Arts in Los Angeles seeks a Senior Account Manager / PM Lead to serve as the day-to-day lead across integrated client accounts and internal teams. This role sits at the intersection of client service, project management, creative operations, and cross-functional collaboration.

The ideal candidate thrives in a fast-moving creative agency, manages both clients and internal teams, and maintains a high level of communication, organization, and accountability to keep projects moving forward.