Senior Account Manager, Publications

Envision Pharma Group; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Envision Pharma Group is seeking a Senior Account Manager in the United States. You will oversee multiple client accounts in publications, ensuring timely, high-quality delivery within budget and scope.

You will build trusted relationships and collaborate across teams to drive growth and client satisfaction. You will partner with scientific leads to align content strategy, manage multichannel projects, and mentor colleagues in a fast-paced environment.

Qualifications

• Experience in a client-facing, account management role in a medical communications agency.
• Prior experience working on a publications focused account.
• Experience managing complex and multichannel projects, including financial management.
• Proven ability to build strong relationships with clients and external stakeholders.
• Ability to lead and mentor a team in a fast-paced environment.
• Excellent organizational skills and ability to adapt in a dynamic setting.
• Outstanding communication and interpersonal skills to convey complex information.

Responsibilities

• Lead day-to-day client interactions and oversee project delivery from briefing to completion.
• Coordinate internal teams to ensure timely, compliant, high-quality execution of deliverables.
• Work with scientific leads to align on strategy, content, and planning.
• Maintain strong client relationships, monitor satisfaction, and manage account performance.
• Drive financial processes including budget preparation, scope management, and forecasting.
• Identify and support new business opportunities within existing accounts and contribute to proposals.

Skills

Client-facing

Publications focus

Multichannel PM

Client relationships

Team leadership

Organizational skills

Communication skills

MS Office

Tools

MS Office Suite

Project management tools

Job description

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

Our Values: Excellence, People, Growth

The opportunity

We are seeking an experienced account lead, with a strong background in publications, to join our Envision Medical Communications team.

As a Senior Account Manager, you will play a key role in overseeing multiple client accounts, ensuring the successful delivery of high-quality projects on time and within budget. You will build and maintain strong client relationships, act as a trusted point of contact, and collaborate closely with internal teams to drive project success, deliver exceptional client service and identify opportunities for growth.

How will you make an impact at Envision Pharma Group?

Role responsibilities

• Project & Client Management: Lead day-to-day client interactions and oversee project delivery from briefing to completion. Coordinate internal teams to ensure timely, compliant, and high-quality execution of deliverables.


• Strategic Delivery: Understand client objectives, industry regulations, and internal SOPs to ensure consistent alignment. Troubleshoot delivery challenges and take proactive steps to resolve issues.


• Team Collaboration: Work closely with Scientific leads to align on strategy, content, and planning. Support team members by providing guidance and mentoring where needed.


• Account Oversight & Growth: Maintain strong client relationships, monitor satisfaction, and manage account performance. Drive financial processes including budget preparation, scope management, and forecasting.


• Business Development: Identify and support new business opportunities within existing accounts. Contribute to proposals and participate in pitches.


• Operational Contribution: Participate in cross-functional initiatives and working groups to enhance company processes and services.

Do you have what we are looking for?

Skills & expertise

• Demonstrable experience in a client-facing, account management role in a medical communications agency is essential.


• Prior experience working on a publications focused account.


• Experience managing complex and multichannel projects, including financial management.


• Proven ability to build strong and positive relationships with clients and other external stakeholders.


• Ability to lead and motivate a team, preferably with experience mentoring others.


• Excellent organisational skills and ability to adapt in a fast-paced, dynamic environment.


• Outstanding communication and interpersonal skills, with the ability to convey complex information clearly and persuasively.


• Proficiency in MS Office Suite and familiarity with project management tools and software.

#TogetherWeDiscover

Do you have the experience we are looking for? If so, explore your place at Envision today!