Senior Account Manager - Print

THE RECRUITMENT ORCHARD; Austin (MN); Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Recruitment Orchard is seeking a Senior Account Manager to lead strategic client relationships for a global FMCG client based in Austin, MN. You will manage end-to-end programs, collaborating with cross-functional teams to deliver impactful retail marketing solutions.

Responsibilities include growing revenue, guiding client meetings, and overseeing multiple print/POS projects with a focus on quality, budget, and brand consistency.

Qualifications

• 5+ years of account management experience within a print, promotional products, marketing agency, or procurement outsourcing environment.
• Experience supporting CPG, retail, or consumer brand clients.
• Strong knowledge of print production and POS procurement (preferred).
• Demonstrated success growing client relationships and exceeding revenue and profitability goals.
• Experience leading projects and managing multiple suppliers in a fast-paced environment.
• Outstanding communication, presentation, and relationship-building skills.
• Strong commercial acumen with exceptional attention to detail.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Own and grow key client relationships, identifying opportunities to expand business.
• Serve as the primary day-to-day contact for clients, building trusted, long-term relationships.
• Lead client meetings, presentations, and strategic planning sessions.
• Manage multiple print and POS projects from brief through production and delivery, ensuring on-time and on-budget.
• Partner with creative, procurement, production, and supply chain teams for seamless execution.
• Translate client objectives into clear project briefs and ensure brand-aligned solutions.
• Monitor project performance, financial results, and service levels, providing insights for growth.
• Champion innovation, sustainability initiatives, and operational efficiencies across client programs.
• Mentor 1 team member and provide leadership.
• Work onsite at the client's offices 3 days a week with 2 days working from home.

Skills

Account management

Client relationship management

Communication skills

Presentation skills

Relationship-building

Leadership

Tools

Microsoft Excel

PowerPoint

Word

Job description

Drive Client Growth. Lead Complex Programs. Deliver Exceptional Retail Experiences.

Our client is a next-generation brand activation global agency and we're looking for an experienced Senior Account Manager to lead strategic client relationships for their client, a global FMCG company based in Austin, Minnesota. If you thrive in a fast-paced environment, excel at managing complex print and point-of-sale (POS) programs, and enjoy building long-term client partnerships, we'd love to hear from you.

In this role, you'll be the trusted advisor for your client, driving account growth, overseeing end-to-end project execution, and collaborating with cross-functional teams to deliver high-quality marketing solutions that make an impact.

What You'll Do

• Own and grow key client relationships, identifying opportunities to expand business and increase revenue.
• Serve as the primary day-to-day contact for clients, building trusted, long-term relationships.
• Lead client meetings, presentations, and strategic planning sessions.
• Manage multiple print and POS projects from brief through production and delivery, ensuring projects are completed on time, within budget, and to the highest quality standards.
• Partner with creative, procurement, production, and supply chain teams to deliver seamless execution.
• Translate client objectives into clear project briefs and ensure creative solutions align with brand standards.
• Monitor project performance, financial results, and service levels, providing insights and recommendations for continuous improvement and growth
• Champion innovation, sustainability initiatives, and operational efficiencies across client programs.
• Mentor 1 team member and provide leadership & support.
• Work onsite at the client's offices 3 days a week with 2 days working from home.

What You'll Bring

• 5+ years of account management experience within a print, promotional products, marketing agency, or procurement outsourcing environment.
• Experience supporting CPG, retail, or consumer brand clients.
• Strong knowledge of print production and POS procurement (preferred).
• Demonstrated success growing client relationships and exceeding revenue and profitability goals.
• Experience leading projects and managing multiple suppliers in a fast-paced environment.
• Outstanding communication, presentation, and relationship-building skills.
• Strong commercial acumen with exceptional attention to detail.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.

Why Join Us?

You'll become part of a collaborative, innovative team that partners with some of the world's leading brands to deliver outstanding retail marketing solutions. We offer the opportunity to make a measurable impact, build lasting client relationships, and grow your career in a dynamic, high-performance environment.