Senior Account Manager, Machine Vision (Retail)

Zebra Technologies; Illinois; On-site; USD 96,000 - 144,000; Full time

Benefits offered by this job

Incentive compensation programs

Zebra Total Rewards

Job summary

Zebra Technologies is seeking a Senior Account Manager, Machine Vision (Retail) to manage complex accounts and drive strategic sales initiatives. You will use advanced solution-selling skills to influence high-level decision-makers and expand machine vision solutions within retail environments.

Responsibilities include growing high-value customer relationships, leading large deals, and collaborating with internal teams to ensure end-to-end solutions and strong service standards.

Qualifications

• Advanced solution-selling skills and ability to influence high-level decision-makers.
• Current/previous machine vision or fixed industrial scanning experience required.
• Develops and adapts sales strategies to customer needs and partnerships.
• Willingness to travel up to 50%.

Responsibilities

• Develop and maintain deep understanding of Zebra products and solutions.
• Grow relationships with high-value customers and align with long-term objectives.
• Lead negotiations for large-scale deals balancing customer needs and profitability.
• Coordinate with internal teams to deliver end-to-end solutions and high service standards.
• Mentor junior team members and share best practices.
• Represent Zebra at industry events and forums.

Skills

Solution selling

Executive engagement

Machine vision experience

Industry knowledge

Partner/distributor management

Technical sales aptitude

Travel 50%

Customer relationship management

Education

Bachelor's degree or equivalent

Job description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Account Manager, Senior, Machine Vision (Retail) is responsible for managing complex accounts and driving strategic initiatives within the sales function. This role requires advanced solution-selling skills, a deep understanding of customer industries, and the ability to influence high-level decision-makers. The Senior Account Manager, Machine Vision (Retail) serves as a trusted advisor, delivering value-driven solutions that align with customer goals.

Current/previous machine vision and/or fixed industrial scanning experience required.

Essential Duties and Responsibilities:

• Develop and maintain a deep understanding of Zebra products, solutions, and technologies to effectively address customer needs and provide tailored recommendations
• Manage and grow relationships with high-value customers, ensuring alignment with their long- term business objectives
• Resolve intricate challenges that may demand innovative solutions, such as adapting existing technologies to unique applications that can be leveraged across the business in comparable scenarios
• Accountable for achieving revenue targets, maintaining appropriate profit margins, and managing personal expenses effectively
• Develop and present complex solutions that incorporate a wide range of products, services, and partnerships
• Mentor and guide junior team members, sharing best practices and fostering a culture of excellence
• Lead negotiations for large-scale deals, balancing customer needs with organizational profitability
• Coordinate with internal departments to deliver end-to-end solutions and maintain high service standards
• Act as a thought leader in the industry, representing the organization at key events and forums
• Contribute to the development of business products and services while understanding and adhering to multi-business protocols

Qualifications:

Minimum:

• Bachelors or equivalent experience
• 5+ years of applicable B2B field sales experience
• Current/previous machine vision and/or fixed industrial scanning experience required
• Advanced domain / solutions knowledge to competitive advantage - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnership
• 50% travel required

Preferred:

• Vertical experience in one of the following highly preferred: Transportation & Logistics and Retail
• Working with partners and distributors
• High degree of technical and sales aptitude
• Must be comfortable selling in a highly technical environment and possess sophisticated technical comprehension
• Demonstrated ability to develop and adapt advanced sales strategies to unique customer needs and advance partner relationships
• Uses advanced domain/solutions knowledge to competitive advantage
• Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Often leads others in their development; provides input to policies and practices

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

$95,920.00 - $143,880.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.