Senior Account Manager – Luxury Experiential Marketing

Turnkey DOT, LLC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Life insurance

Job summary

Turnkey is seeking a Senior Account Manager to support a high-profile client portfolio with exceptional service, premium hospitality experiences, and flawless on-site execution. You will partner with clients across events, luxury hospitality, and brand activations to deliver a polished, white-glove experience.

In this role, you’ll manage conference logistics, VIP hosting, and cross‑functional coordination with creative, production, and operations teams.

Qualifications

• 4–7 years of experience in account management, experiential marketing, event production, or related field.
• Demonstrated experience managing client relationships with proactive communication and high professionalism.
• Experience delivering elevated hospitality experiences, VIP services, or premium guest experiences.

Responsibilities

• Serve as day-to-day extension of the client team, building trusted relationships through proactive communication and follow-through.
• Maintain consistent communication with clients, providing timely updates on status, budgets, timelines, and decisions.
• Plan and execute elevated marketing and hospitality experiences for clients, partners, executives, and VIP guests.
• Lead planning and execution for conferences, sponsorship activations, and experiential programs across markets.
• Collaborate with internal teams to ensure programs are delivered seamlessly and within budget.

Skills

Client service

Organization

Communication

Attention to detail

Travel willingness

Job description

Turnkey is seeking a Senior Account Manager to support a high-profile client portfolio with exceptional service, premium hospitality experiences, and flawless on-site execution. You will partner with clients across events, luxury hospitality, and brand activations to deliver a polished, white-glove experience.

In this role, you’ll manage conference logistics, VIP hosting, and cross‑functional coordination with creative, production, and operations teams.