Account Manager - Commercial Insurance

HUB International; Blackfoot (ID); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k plan

Paid parental leave

Medical, dental, and vision options

Wellness program

Job summary

HUB International in Idaho is seeking an Account Manager to manage a book of commercial lines accounts, serve as the primary contact for clients and carriers, and drive accurate, timely responses. This role blends in-office collaboration with a hybrid schedule.

The position emphasizes strong communication, organization, and proactive relationship management to ensure client satisfaction and renewal success.

Qualifications

• 1-2 years of relevant experience in account management or service.
• Active Property & Casualty license; or willingness to obtain within 90 days of employment.
• Excellent customer service and proactive relationship management.

Responsibilities

• Manage a book of commercial lines accounts and service client needs.
• Market to carriers, prepare quotes and proposals, respond to inquiries (email/phone).
• Maintain renewal controls on expirations and binders; ensure accuracy of policies and endorsements.

Skills

Customer service

Communication

Relationship management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Agency management systems

Job description

This is a hybrid role, requiring three days per week in the office. Are you a “people person”? Are you motivated by helping others? Do you thrive in a busy, ever-changing environment? Then keep reading, this might be the perfect opportunity for you!

WHO IS HUB?

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. HUB International was born in 1998 with the merger of 11 privately held insurance brokerages and has since grown to one of the largest brokers in the world. We are a network of more than 400 integrated brokerages across North America - all carrying the HUB banner. Our structure gives us the technology and expertise of a large firm, but still maintains the local flavor of each of our offices, enabling our teams to preserve their own unique regional culture. HUB Gives! Service is one of our founding values – not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and serve their communities.

ABOUT THE OPPORTUNITY

Our Account Managers play a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients and insurance carrier staff. As the point-of-contact, you will assist the team by managing a book of commercial lines accounts, including marketing to carriers, preparing quotes and proposals, quickly responding to policy inquiries (email, phone), maintaining renewal controls on expirations and binders, checking policies/endorsements/audits for accuracy, and maintaining accurate and organized account files.

WHAT YOU BRING TO THE TABLE

• Previous insurance industry experience preferred Active Property & Casualty license; or willingness to obtain within 90 days of employment
• High school diploma or GED required; college degree preferred
• Excellent customer service and proactive relationship management.
• Strong written and oral communication skills, with the ability to interact effectively across all levels of the organization
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
• Ability to take direction and follow instructions effectively, while demonstrating initiative and attention to detail
• Ability to work in a positive team environment and collaborative culture
• Broad knowledge of insurance products and usages and ability to work independently
• Ability to work onsite at the designated Hub location posted

WHAT DOES HUB OFFER YOU?

• 401k plan where the Company matches 50% of the first 6% you contribute
• Paid parental leave
• Medical, dental, and vision options
• Robust wellness program
• Paid vacation, paid holidays, floating holidays and more!
• After the probationary period, this position may offer a hybrid work schedule.
• The specific arrangement will depend on location and office needs.
• We offer a large selection of benefits that are customizable to fit your personal needs - a portfolio of both comprehensive and affordable choices.
• Our work environment encourages critical and independent thinking, problem-solving and project-management.
• We trust our employees to make good decisions for our clients and we give them the space to do that.
• Our work atmosphere is comfortable and offers a “dress for your day” policy as well as a flexible work schedule.
• At HUB, we understand the importance of work-life balance and flexibility.
• After the probationary period, this position may offer a hybrid work schedule.
• The specific arrangement will depend on location and office needs.

Are you a veteran? Disabled? We welcome all candidates and are proud of our wonderfully diverse employee population.

Department Account Management & Service

• Required Experience: 1-2 years of relevant experience
• Required Travel: No Travel Required
• Required Education: High school or equivalent

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process.

If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail].

This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify.

About HUB International

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.com.