Senior Account Manager – DMS

Jobtailor; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Front Row is seeking an experienced Account Manager to act as the primary day-to-day client lead for digital marketing initiatives. You will build trusted relationships, translate objectives into priorities, and guide cross-functional teams to deliver integrated campaigns.

The role requires 5–7 years in an agency setting, expertise across social media, influencer marketing, and creative development, with strong communication and project management skills.

Qualifications

• Bachelor's Degree or higher.
• 5–7 years of digital marketing or account services experience within an agency environment.
• Proven experience managing integrated client accounts and leading cross-functional teams.
• Strong understanding of digital marketing, social media, influencer marketing, and integrated campaigns.
• Excellent written and verbal communication skills with confidence leading client presentations and meetings.
• Highly organized with exceptional project management and prioritization skills.
• Demonstrated ability to solve problems proactively and influence stakeholders across teams.
• Experience mentoring and developing junior team members.
• Ability to manage multiple workstreams in a fast-paced agency environment.

Responsibilities

• Act as the primary day-to-day client lead, building trusted relationships through proactive communication, strategic thinking, and exceptional service.
• Own the client experience by ensuring work is aligned to business objectives and delivered on time, on budget, and at a high standard.
• Lead client meetings and confidently guide conversations, providing strategic recommendations and actionable next steps.
• Translate client objectives into clear priorities and effectively lead cross-functional teams to deliver integrated marketing programs.
• Anticipate challenges, proactively identify solutions, and escape risks when appropriate.
• Oversee account operations, including project workflows, scopes of work, budgets, fee reconciliations, and resource allocation.
• Identify opportunities to grow client partnerships through additional services, strategic recommendations, and scope expansion.
• Maintain a strong understanding of Front Row's capabilities and represent the agency as a trusted business partner.
• Foster a collaborative, high-performing team environment by mentoring, coaching, and empowering team members.
• Delegates work effectively while creating opportunities for team members to develop new skills and take ownership.
• Lead by example through strong communication, accountability, and a solutions-oriented mindset.
• Continuously seek opportunities to improve team processes, strengthen client partnerships, and contribute to the overall success of the agency.

Skills

Digital Marketing

Integrated Campaign Execution

Social Media Marketing

Influencer Marketing

Creative Development

Project Workflows

Budget Management

Scope Management

Resource Allocation

Problem Solving

Education

Bachelor's Degree

Job description

• Act as the primary day-to-day client lead, building trusted relationships through proactive communication, strategic thinking, and exceptional service.
• Own the client experience by ensuring work is aligned to business objectives and delivered on time, on budget, and at a high standard.
• Lead client meetings and confidently guide conversations, providing strategic recommendations and actionable next steps.
• Translate client objectives into clear priorities and effectively lead cross-functional teams to deliver integrated marketing programs.
• Anticipate challenges, proactively identify solutions, and escape risks when appropriate.
• Oversee account operations, including project workflows, scopes of work, budgets, fee reconciliations, and resource allocation.
• Identify opportunities to grow client partnerships through additional services, strategic recommendations, and scope expansion.
• Maintain a strong understanding of Front Row's capabilities and represent the agency as a trusted business partner.
• Foster a collaborative, high-performing team environment by mentoring, coaching, and empowering team members.
• Delegates work effectively while creating opportunities for team members to develop new skills and take ownership.
• Lead by example through strong communication, accountability, and a solutions-oriented mindset.
• Continuously seek opportunities to improve team processes, strengthen client partnerships, and contribute to the overall success of the agency.

Requirements

• Bachelor's Degree or higher.
• 5–7 years of digital marketing or account services experience within an agency environment.
• Proven experience managing integrated client accounts and leading cross-functional teams.
• Strong understanding of digital marketing, social media, influencer marketing, creative development, and integrated campaign execution.
• Excellent written and verbal communication skills with confidence leading client presentations and meetings.
• Highly organized with exceptional project management and prioritization skills.
• Demonstrated ability to solve problems proactively and influence stakeholders across teams.
• Experience mentoring and developing junior team members.
• Ability to manage multiple workstreams in a fast-paced agency environment.

Core Competencies

Demonstrates expertise in digital marketing and account management, with a strong focus on client relationship building, project management, and team leadership. Proven ability to deliver integrated marketing programs that align with business objectives and foster collaboration across cross-functional teams.

Highest-signal resume keywords

• Digital Marketing Expertise
• Account Management
• Project Management
• Client Relationship Building
• Team Leadership

ATS Optimization Keywords

Hard Skills

• Digital Marketing
• Integrated Campaign Execution
• Social Media Marketing
• Influencer Marketing
• Creative Development
• Project Workflows
• Budget Management
• Scope Management
• Resource Allocation
• Problem Solving

Soft Skills

• Communication
• Strategic Thinking
• Mentoring
• Collaboration
• Accountability

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Agency Environment
• Client Experience
• Cross-Functional Teams
• Client Presentations
• Fast-Paced Environment