Senior Account Manager

DoseSpot; United States; Remote; USD 109,000 - 152,000; Full time

Job summary

Join a thriving and innovative team as a Senior Account Manager at a leading electronic prescribing software company. This role focuses on fostering relationships with high-value clients, managing enterprise accounts, and collaborating across teams to ensure client satisfaction and facilitate strategic growth opportunities. The position offers a remote work environment with flexible hours, generous benefits, and an emphasis on work-life balance. Candidates with strong communication skills and experience in account management are encouraged to apply.

Benefits

Remote work environment

Flexible work schedule

Annual company offsite

Generous leave package

Medical, dental, and vision insurance

401(k) company match

Workspace reimbursement

Qualifications

• 5+ years of experience as an Account Manager or similar role.
• Experience managing enterprise-level accounts.
• Willingness to travel for client meetings.

Responsibilities

• Oversee portfolio of enterprise level accounts.
• Drive customer success and increase product adoption.
• Build strong, long-lasting relationships with clients.

Skills

Communication

Negotiation

Presentation

Problem-solving

Analytical

Decision-making

Education

Bachelor’s degree in Business Administration

Tools

CRM software

Microsoft Office Suite

Job description

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PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.

About The Role

We are seeking a Senior Account Manager to foster strong, long-term relationships with our high-value clients. The Senior Account Manager will oversee a portfolio of enterprise level accounts. You will be responsible for driving customer success, increasing product adoption, and identifying strategic growth opportunities.

In this role, you will work closely with internal teams: Customer Success, Marketing, Product, and Sales, to ensure client satisfaction and contribute to our organizational goals. If you are experienced in managing enterprise-level accounts and skilled at building strategic partnerships, we’d like to meet you.

Your Responsibilities

• Manage a portfolio of A/B accounts, including enterprise-level clients.
• Serve as the primary point of contact for all client account management matters.
• Build and maintain strong, long-lasting relationships with high-value clients.
• Negotiate complex contracts and close agreements to maximize revenue.
• Act as a trusted advisor to customer stakeholders and executive sponsors.
• Ensure the successful delivery of customized solutions aligned with client objectives.
• Conduct strategic account reviews and provide detailed sales reports. Annual onsite visits for tier one customers will be required.
• Identify and pursue long-term growth opportunities within assigned accounts.
• Forecast and track key account metrics (e.g., adoption rates, sales results).
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Address escalated client concerns and provide effective resolutions.
• Keep clients informed of product updates, feature releases, and form executive level relationships to drive joint strategy conversations.
• Strategically partner with customers to keep their teams informed of sales messaging, value proposition, and joint marketing options available to them
• Serve as a coach to account managers to assist in growing and developing their account management skillsets
  
  

Qualifications

• Bachelor’s degree in Business Administration, Sales, or a related field, or equivalent experience.
• At least five years of experience as an Account Manager or similar role, with experience managing enterprise-level accounts.
• Exceptional communication, negotiation, and presentation skills.
• Strong problem-solving, analytical, and decision-making capabilities.
• Expertise with CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Demonstrated ability to achieve sales goals and build strategic partnerships.
• Proven ability to manage multiple complex accounts while maintaining attention to detail.
• Willingness and ability to travel 10-12 times annually for client meetings, conferences, and training sessions.
  
  

Benefits & Perks

Remote work environment with a flexible work schedule to encourage work-life balance

Annual company offsite

Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

401(k) company match

One-time workspace reimbursement to help you optimize your remote workspace

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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