Senior Account Manager

Florida Risk Partners; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) match

Life insurance

PTO + holidays

Job summary

Florida Risk Partners LLC is seeking an experienced Employee Benefits Accounts Manager to serve as the primary relationship manager for a portfolio of complex clients. You will develop enrollment, service and renewal strategies aligned with client objectives and lead all phases of the client lifecycle from onboarding to ongoing account management.

You will ensure timely, accurate client communications, reports and deliverables while partnering with Producers on presentations and growth

Qualifications

• What you bring is 7+ years in employee benefits account management.
• You manage complex, high-touch client relationships.
• You have strong consultative, relationship-building and problem-solving skills.
• You communicate clearly and present effectively.
• You show leadership and teamwork across colleagues.
• You stay highly organized with multiple priorities.
• You are proficient with Microsoft Office and benefits platforms.

Responsibilities

• Serve as primary relationship manager for a portfolio of complex employee benefits clients.
• Develop and execute enrollment, service and renewal strategies aligned with client objectives.
• Lead all phases of the client lifecycle from onboarding through ongoing account management.
• Ensure timely, accurate delivery of client communications, reports and service deliverables.
• Partner with Producers on client presentations, proposals and growth initiatives.
• Mentor and support service team members while driving operational excellence.
• Maintain compliance, oversee client records and leverage enrollment and benefits administration systems.
• Stay current on industry trends, products and market developments.

Skills

Relationship management

Client service

Presentation skills

Problem solving

Leadership

Organizational skills

Microsoft Office

Tools

Benefits administration platforms

Job description

Responsibilities

• Serve as primary relationship manager for a portfolio of complex employee benefits clients
• Develop and execute enrollment, service and renewal strategies aligned with client objectives
• Lead all phases of the client lifecycle from onboarding through ongoing account management
• Ensure timely, accurate delivery of client communications, reports and service deliverables
• Partner with Producers on client presentations, proposals and growth initiatives
• Mentor and support service team members while driving operational excellence
• Maintain compliance, oversee client records and leverage enrollment and benefits administration systems
• Stay current on industry trends, products and market developments

Requirements

• 7+ years of employee benefits account management experience in brokerage, consulting or carrier environment
• Experience managing complex, high-touch client relationships
• Strong consultative, relationship-building and problem-solving skills
• Exceptional communication and presentation abilities
• Proven leadership and team collaboration experience
• Highly organized with ability to manage multiple priorities
• Advanced proficiency in Microsoft Office and benefits administration platforms

Preferred Qualifications

• Multi-life disability income experience

Benefits

• Medical, vision and dental coverage
• 401(k) with company match
• Company paid life insurance, STD and LTD
• PTO starting at 18 days per year, 10 paid holidays and 2 floating holidays

About the Company

Florida Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the US.