Senior Account Manager

Iff-c92e5b82; New York (NY); Hybrid; USD 143,000 - 204,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Vacation & holidays

16 weeks paid parental leave

Annual bonus plan

Job summary

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, seeks a seasoned strategic account professional in New York. You will lead multi-level relationships, coordinate commercial activities, and drive fragrance solutions across regional and global teams.

You will shape pricing strategies, forecast performance, and oversee cross-functional projects from brief to commercialization, while monitoring market trends to identify opportunities and drive growth.

Qualifications

• Bachelor's degree required in a related discipline.
• Approximately 5+ years in sales, marketing, product development, or customer-facing commercial roles within fragrance, cosmetics, FMCG, flavors, chemicals, or ingredient industries.
• Proven success managing strategic B2B relationships and delivering commercial growth.
• Strong financial acumen with pricing, profitability management, forecasting, and business planning.

Responsibilities

• Develop and execute strategic account plans to drive sustainable sales growth and market share expansion.
• Build multi-level relationships with key customer stakeholders and decision-makers across regional/global teams.
• Serve as primary customer contact, coordinating commercial activities and ensuring satisfaction.
• Lead projects from brief development through commercialization with clear objectives and timelines.
• Drive negotiations, pricing strategies, and value-creating initiatives to strengthen partnerships and performance.
• Monitor market trends and consumer insights to identify opportunities and support strategic decisions.
• Collaborate with Operations and Supply Chain to ensure service excellence and supply continuity.
• Provide accurate forecasting, performance reporting, and project reviews for planning and improvement.

Skills

Strategic account mgmt

B2B sales

Pricing & forecasting

Cross-functional leadership

English communication

Education

Bachelor's degree in Business/Marketing/Chemistry/ Biology/Arts & Fashion

Job description

Job SummaryAre you ready to lead strategic customer partnerships, drive fragrance innovation, and accelerate growth with one of the industry's most important global accounts?IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.The role is based in New York, (NY (Hybrid). Be part of a collaborative, innovative, customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.Where You'll Make a DifferenceDevelop and execute strategic account plans that drive sustainable sales growth, profitability, and market share expansion.Build strong multi-level relationships with key customer stakeholders, influencers, and decision-makers across regional and global teams.Serve as the primary customer contact, coordinating commercial activities and ensuring exceptional customer satisfaction.Partner with Creative, Marketing, Consumer Insights, Perfumery, and Innovation teams to deliver winning fragrance solutions.Lead customer projects from brief development through commercialization, ensuring clear objectives, timelines, and successful outcomes.Drive commercial negotiations, pricing strategies, and value-creating initiatives that strengthen both customer partnerships and business performance.Monitor market trends, competitor activities, and consumer insights to identify growth opportunities and support strategic decision-making.Collaborate with Operations and Supply Chain teams to ensure service excellence, quality performance, and supply continuity.Provide accurate forecasting, performance reporting, and project reviews to support business planning and continuous improvement.What Makes You the Right FitBachelor's degree in Business, Marketing, Chemistry, Biology, Arts & Fashion, or a related discipline.Approximately 5+ years of experience in sales, marketing, product development, or customer-facing commercial roles within fragrance, cosmetics, FMCG, flavors, chemicals, or ingredient industries.Proven success managing strategic B2B customer relationships and delivering commercial growth.Strong financial acumen with experience in pricing, profitability management, forecasting, and business planning.Knowledge of fragrance applications with a particular interest in body care and hair care categories.Excellent communication, presentation, negotiation, storytelling, and stakeholder management skills.Strong project management capabilities with a demonstrated ability to lead cross-functional teams and influence outcomes.Analytical mindset with the ability to leverage market intelligence, consumer insights, and business data.Fluent business English with a global mindset and the ability to work effectively across cultures and regions.How Would You Stand Out?Advanced fragrance industry experience supporting global or multinational accounts.Master's degree in Business, Marketing, or a related field.Strong understanding of digital marketing, ecommerce trends, and their impact on consumer fragrance categories.Why Choose Us?Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.Opportunity to represent IFF as the regional lead within a key global account.Exposure to world-class fragrance innovation, creativity, and technology platforms.Collaborative environment with industry-leading perfumers, marketers, and innovation experts.Career growth opportunities within a global organization committed to talent development.Inclusive culture that empowers employees to innovate, lead, and make a meaningful impact.We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.Visit IFF.com/careers/workplace-diversity-and-inclusion to learn moreSalary Ranges:142,548.00ㅤ-ㅤ203,640.00ㅤUSD