Senior Account Manager

Societal CDMO; Clearwater (FL); On-site; USD 125,000 - 175,000; Full time

Job summary

Bend Bioscience in Florida seeks a senior commercial accounts leader to drive growth across existing clients and new opportunities. You will manage end-to-end opportunity lifecycles, coordinate pricing, proposals, and SOWs, and lead cross-functional negotiations.

Travel 20-30% and represent the company with clients and industry events, building trust and expanding programs. A 7+ year pharma/CDMO background and a Bachelor’s degree are required.

Qualifications

• Bachelor’s degree required in a related field such as Life Sciences, Engineering, or Business.
• Proven track record in growing revenue within existing accounts.
• Experience leading multi-functional deal cycles including scope, pricing, and contract negotiations.

Responsibilities

• Execute customer segmentation and account prioritization strategies with field insights.
• Develop and implement strategic account plans to grow programs, capabilities, and services.
• Proactively build a pipeline of opportunities within existing accounts and new programs.
• Lead end-to-end opportunity lifecycle: identification, scope, pricing, proposals, SOWs, Salesforce pipeline.
• Structure commercial deals in collaboration with Legal, Finance, and Leadership.
• Maintain and strengthen client relationships through regular engagement at all levels.
• Represent Bend Bioscience professionally with stakeholders and at industry events.

Skills

Strategic account management

Deal negotiation

Cross-functional collaboration

Education

Bachelor’s Degree in Life Sciences / Engineering / Business

Tools

Salesforce

Job description

• Pay or shift range: $125,000 USD to $175,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

At Bend Bioscience, our core values shape how we work, lead, and grow—together.

We’re a High Science, High Service, people-centered company, committed to amplifying the potential of medicines. Our team thrives on being authentic, curious, and accountable, while staying flexible, collaborative, and driven by care. We blaze trails by challenging the status quo, pursuing excellence in everything we do, and maintaining relentless focus on delivering real impact.

Whether you're in the lab, on the floor, or supporting our clients, your work at Bend Bioscience will matter. You’ll join a team that values continuous learning, bold thinking, and doing the right thing—even when it's hard.

How You Will Make An Impact:

• Execute against defined customer segmentation and account prioritization strategies, while providing field-driven insights to inform continuous refinement and targeting effectiveness.
• Develop and implement strategic account plans that identify, prioritize, and convert growth opportunities across existing clients, including new programs, capabilities and services.
• Proactively generate and advance a pipeline of new opportunities within existing accounts, including new programs, capabilities, and services.
• Lead the end-to-end opportunity lifecycle, including opportunity identification, scope definition, pricing coordination, proposal and statement of work development, and Salesforce pipeline management.
• Lead commercial deal structuring and agreement negotiations in partnership with Legal, Finance, and Leadership, coordinating cross-functional input as needed to finalize service and supply agreements
• Maintain and strengthen relationships with existing clients through regular engagement and trust-building across all levels of their organizations.
• Serve as the primary business point of contact for commercial matters (client inquiries, issues, and feedback, ensuring high levels of satisfaction, while partnering with Project Management as the primary delivery contract.
• Lead regular business review meetings and executive-level discussions to assess relationship health, performance outcomes, and strategic forward-looking growth opportunities.
• Maintain up-to-date knowledge of Bend Bioscience’s products and services to support lead generation and client engagement.
• Represent the company professionally with internal and external stakeholders and participate in industry events as requested, strengthening market presence and supporting business development objectives.
• Cultural Alignment: Model and reinforce the company’s values and behaviors in all interactions, contributing to a collaborative, accountable and high performing commercial culture, and positive workplace environment.

What you will bring to the role:

Education: Bachelor’s Degree in a related discipline (Life Sciences, Engineering, Business Management)

Experience: 7+ years of experience within the pharmaceutical, biotechnology, or CDMO industry, with demonstrated success managing and expanding strategic client accounts translating business goals and challenges into company-provided solutions and services. In addition:

• Proven track record of driving revenue growth within existing accounts, including upselling, cross-selling, and securing new programs.
• Experience leading complex, multi-functional deal cycles, including scope development, pricing alignment, and contract negotiation.
• Demonstrated ability to operate within a structured commercial framework, including CRM (e.g., Salesforce) pipeline management, forecasting, and account planning.
• Experience working within a matrixed organization, effectively influencing cross-functional stakeholders (Technical, Finance, Legal, Project Management)
• Strong understanding of drug development and CDMO operations, including manufacturing, pharmaceutical development, and client service delivery models.

Special Working Conditions

Employee will be required to travel to different work and client locations - travel approximately 20-30% of the time

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.