Senior Account Manager

Joseph T. Ryerson & Son, Inc; Chicago (IL); On-site; USD 74,000 - 112,000; Full time

Job summary

Join a leading provider of industrial metal products and services, where your contributions will be valued and supported. As a Senior Account Manager, you will play a pivotal role in nurturing customer relationships and expanding business within your designated marketplace. This dynamic position offers the opportunity to work in a collaborative environment focused on excellence and customer service. If you're passionate about sales and building strong connections, this role is perfect for you. Be part of a legacy of excellence in the metals industry and advance your career with us.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Paid Time Off

Disability Insurance

Telehealth Services

Wellness Programs

Sales Incentives

Qualifications

• 3-5 years of sales experience in the metals service center industry.
• Ability to interpret blueprints, schematics, and technical drawings.

Responsibilities

• Build strong relationships with customer contacts, especially decision makers.
• Collaborate with inside sales and other departments to achieve objectives.
• Monitor the competitive environment and provide market intelligence.

Skills

Sales Experience

Customer Relationship Management

Business Acumen

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in Marketing or Business

Tools

MS Office

SAP

Salesforce.com

Job description

Job Description

Senior Account Manager

Salary Range: $74,301.05 - $111,451.57

Salary Max: $111,451.57 USD

Req Id: 934

Workplace Type: Remote

Job Shift: 1st

Brand: Central Steel & Wire

Job Location: CSW - University Park, Ryerson Corporate

Posting Start Date: 4/25/25

Summary

Welcome to Central Steel & Wire, part of the Ryerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager with Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with current and past customers within your designated marketplace. This position is based in the Chicagoland area.

Roles and Responsibilities

• Build strong relationships with contacts at all levels within customer organizations, especially with purchasing decision makers, developing trust and confidence in Central Steel & Wire and its representatives.
• Collaborate closely with inside sales, credit, inventory, and other departments to achieve company and customer objectives.
• Monitor the competitive environment and provide market intelligence to sales management to inform strategies and decisions.
• Increase revenue from assigned customers by selling value-added services and growing new business through profitable transactions.
• Manage customer accounts, including margin analysis, market information, and quality initiatives.
• Develop and implement sales and commercial programs, promoting our E-Commerce capabilities.
• Execute daily call planning to keep customers informed about industry trends and Ryerson's support capabilities.
• Perform other duties as assigned or as circumstances change.

Requirements

• Bachelor's degree preferred, preferably in marketing, business, or related field.
• 3-5 years of sales experience in the metals service center industry or similar industrial sales background.
• Experience in selling fabricated materials.
• Ability to interpret blueprints, schematics, and technical drawings.
• Proficiency in MS Office; experience with SAP and Salesforce.com is highly desirable.
• Strong business acumen, excellent customer service, interpersonal, and communication skills.

Salary: $74,301.05 - $111,451.57 annually. A higher starting salary depends on experience and education exceeding minimum requirements.

Benefits include medical, dental, vision insurance, flexible spending accounts, 401K with employer match, paid time off, disability insurance, telehealth, wellness programs, and sales incentives where applicable.

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Equal Opportunity Employment

We are an Equal Opportunity Employer and do not discriminate based on race, color, sex, age, national origin, religion, disability, veteran status, or other protected classes.