Senior Account Manager

The Budd Group; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

KPI bonus

Mileage reimbursement

Company PC

Job summary

The Budd Group is seeking an Account Manager to lead and scale our campus facility operations in Charlotte. You will oversee routine cleaning, event setups, and game-day preparations as the primary Account Manager, while managing a 35–40 person team across 1st, 2nd, and 3rd shifts.

You bring a BA/BS and 2–5+ years in a related field, with proven leadership over large teams and strong budgeting skills. Expect a competitive base salary, KPI-driven bonuses, and growth opportunities in a

Qualifications

• Bachelor's degree required.
• 2–5+ years in commercial janitorial, venue, or facility management.
• Experience leading 30+ headcount.
• Writing assessment required during interview steps.

Responsibilities

• Lead and scale commercial facility operations across campus.
• Oversee routine cleaning, venue prep, and game-day setups as lead Account Manager.
• Direct, coach, and retain 35–40 team members and shift supervisors across shifts.

Skills

Team leadership

Budgeting

Communication

Operations management

Strategic planning

Education

Bachelor's degree (BA/BS)

Tools

MS Office

CRM

HRIS

Job description

Posted Friday, August 14, 2026 at 4:00 AM

Step into a high-visibility Account Management role with built-in executive development, competitive pay, and a clear line of sight to high-level growth.

Position Overview

Pay

Competitive Salary + KPI-Driven Performance Bonus

Benefits

• God-honoring company
• Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day)
• Medical, Dental, and Vision plan options
• Life, Accident, and Disability Insurance
• HSA/FSA
• 401(k) Match
• Career Advancement
• Free Online Classes
• Mental Health & Financial Support
• Pay on Demand + Cash Back
• English/Spanish Learning

Location/Work Type

100% On-Site | Charlotte, NC 28223

Schedule

Full-time, Exempt. Flexible, hands-on schedule supporting a 7-day multi-shift operation across 1st, 2nd, and 3rd shifts, including athletic events and weekends

Requirements/Qualifications

Bachelor's Degree (BA/BS); 2-5+ years in commercial janitorial, venue, or facility management; experience leading 30+ headcount; writing assessment required

Bonuses/Perks/Career Growth

• KPI performance bonus
• mileage reimbursement for campus vehicle use
• company PC and mobile phone provided
• Internal mobility and leadership development

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring facility solutions company. We deliver high-quality janitorial, maintenance, and landscaping services while striving to make a positive impact on the communities and team members we serve.

What You'll Do / Key Responsibilities

As our Account Manager, you will lead and scale our commercial facility operations across campus.

Operations & Service Delivery: Oversee routine cleaning, venue preparation, and game-day setups as our lead Account Manager.

Team Leadership: Direct, coach, and retain 35-40 team members and shift supervisors to keep operations running smoothly across all shifts.

Financial & Budget Control: Oversee operational budgets, labor allocation, and supply management to consistently hit account financial KPIs.

Client & Stakeholder Relations: Serve as the primary Account Manager for athletics and facility contacts, delivering top-tier communication and solutions.

Strategic Growth: Work closely with regional leadership to support account expansion and operational growth.

What You Bring To The Team

Education & Experience: Bachelor's degree (BA/BS) required; 2-5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management.

Leadership Drive: Demonstrated success leading 30+ team members, coaching workflows, and driving operational efficiency.

Financial & Tech Acumen: Solid skills in budgeting and forecasting, paired with proficiency in enterprise tools (MS Office, HRIS, CRM).

Communication: Exceptional written and verbal communication skills (a short writing assessment is required during interview steps).

Why Work For The Budd Group

Tangible Career Advancement: Coaching and mentorship built around advancement opportunities

Comprehensive Compensation Package: Competitive base salary, performance bonuses, 401(k) match, and paid volunteer days.

Employee-Centric Support: Access to free professional development courses, language learning, and robust wellness programs.