Janitorial Operations Manager

The Budd Group; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Car Allowance

Mileage reimbursement

PTO

Medical

Dental

Vision

401(k) Match

HSA/FSA

Life/Disability Insurance

Mental Health & Financial Support

Free Online Classes

Pay on Demand + Cash Back

Job summary

The Budd Group is seeking an energetic Janitorial Operations Manager to oversee a portfolio of 12 commercial client accounts in Winston-Salem. This high-visibility role leads operations, drives customer satisfaction, and mentors a team of 35–40 employees.

You will manage client relationships, ensure quality, coordinate scheduling and daily tasks using modern software tools, and travel locally to sites within 30 minutes of the branch.

Qualifications

• Proven supervisory or management experience in service/operations or customer-facing environments.
• Experience leading janitorial or facility management teams is preferred.

Responsibilities

• Lead employee teams and partner with clients to ensure high operational quality across facilities.
• Act as primary leader for client accounts and deliver top-tier customer service.
• Mentor supervisory staff and frontline employees; conduct quality inspections and provide training.
• Oversee scheduling, timesheets, and supply ordering using modern software tools.
• Perform site visits to audit quality, improve safety, and meet client expectations.

Skills

Leadership

Customer relations

Scheduling

Technology literacy

Driver's license

Tools

Dayforce

Coupa

Job description

Posted Thursday, July 23, 2026 at 5:00 AM

Are you ready to step up, lead with purpose, and run a thriving business portfolio? At The Budd Group , we believe in empowering leaders, building genuine relationships, and having fun while delivering exceptional facility solutions!

We are seeking an energetic and dedicated Janitorial Operations Manager to oversee a diverse portfolio of 12 commercial client accounts (including education, medical, manufacturing, and Class A spaces) in the Winston-Salem area. In this high-visibility, dynamic role, you’ll serve as the primary leader managing operations, driving customer satisfaction, mentoring Operations Supervisors, and supporting a team of 35–40 dedicated employees.

Job Summary

Pay: Competitive Base Salary + 5% Annual Bonus.

Perks & Vehicle Allowance: Monthly Car Allowance + mileage reimbursement

Benefits: Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day), Medical, Dental, & Vision Plans, 401(k) Match, HSA/FSA, Life/Disability Insurance, Mental Health & Financial Support, Free Online Classes, Pay on Demand + Cash Back

Location / Work Type: On-Site & Local Field Management | 2325 S. Stratford Road, Winston-Salem, NC 27103 (Local travel only; all sites within 30 minutes of the branch)

Schedule: Full-Time Salaried (approx. 45+ hours/week). Flexible schedule balancing daytime hours (e.g., 8:30 AM – 5:00 PM) with 1–2 late afternoons/evenings per week (e.g., 11:00 AM – 8:00 PM) to engage night teams (no late-night shifts; sites close by 8:30–9:00 PM)

Requirements: 2+ years of management/supervisory experience, proven customer relationship skills, strong computer literacy (scheduling, time tracking, ordering), and a valid driver's license

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring company that has provided facility service solutions across the Southeast since 1963. We believe that our people are our greatest asset. When you join our leadership team, you aren’t just getting a job—you’re stepping into an empowering culture built on mentorship, growth, and genuine partnership.

What You’ll Do / Key Responsibilities

You will lead employee teams, partner directly with clients, and ensure high operational quality across commercial, educational, and medical facilities.

Portfolio Leadership: Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.

Team Development & Mentorship: Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.

Administrative & Tech Operations: Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).

Operations & Quality Control: Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

What You Bring To The Team

Proven supervisory or management experience in service, operations, or customer-facing environments.

Prior experience as a Cleaning Operations Manager , account manager, or supervisory lead in janitorial or facility management is preferred (internal candidates and stepping-stone account managers welcome!).

Strong interpersonal skills with a passion for building positive relationships with employees and clients.

Comfortable using technology for scheduling, payroll auditing, and inventory tracking.

Valid driver's license and reliable personal transportation suitable for local travel.

Why Work For The Budd Group?

Autonomy & Freedom: Run your portfolio like your own business without being micromanaged.

Strong Support Network: Work alongside a collaborative leadership team, regional trainers, and branch mentorship.

Faith & Value-Driven Culture: Join a God-honoring organization focused on service and family values.

Career Growth: Continuous opportunities for internal advancement and professional development.