Senior Account Lead - Brand & Growth

The Grist; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Grist in Boston is seeking an experienced Account Supervisor to lead the day-to-day strategic and operational work across a portfolio of client accounts, ensuring projects move from kickoff through execution while building trusted client relationships along the way.

This role thrives in an entrepreneurial environment; you’ll own day-to-day management of multiple accounts across branding, digital, social, video production, and integrated marketing, collaborating with internal teams,

Qualifications

• 5–8+ years in Account Management or Client Services
• Experience in creative/marketing/branding/production agency environments
• Experience managing video production projects from pre-production through delivery
• Strong understanding of social media platforms and multi-channel campaigns
• Proven ability to manage budgets, timelines, and scopes

Responsibilities

• Serve as the primary day-to-day contact for assigned client accounts
• Lead recurring client meetings, status calls, presentations, and discussions
• Translate client goals into actionable workstreams
• Anticipate client needs before problems arise
• Oversee multiple accounts across branding, digital, social, video, and integrated marketing
• Coordinate internal teams, freelancers, and vendors to deliver on time and on budget
• Maintain clear communication and proactive issue escalation when needed
• Help strengthen and scale the Client Services department as the agency grows

Skills

Account management

Client relationships

Project management

Budgeting

Cross-functional leadership

Video production

Education

Bachelor's degree in Marketing/Communications

Tools

Asana

Wrike

ClickUp

Microsoft Office

Google Workspace

Job description

The Grist in Boston is seeking an experienced Account Supervisor to lead the day-to-day strategic and operational work across a portfolio of client accounts, ensuring projects move from kickoff through execution while building trusted client relationships along the way.

This role thrives in an entrepreneurial environment; you’ll own day-to-day management of multiple accounts across branding, digital, social, video production, and integrated marketing, collaborating with internal teams,