Senior Account Executive - Shopper Marketing (Remote)

Arc Worldwide; Chicago (IL); On-site; USD 61,000 - 84,000; Full time

Job summary

Arc Worldwide, the lead shopper and retail agency within Publicis Groupe, seeks a Senior Account Executive to lead day-to-day client programs, translate objectives into effective shopper and retail marketing initiatives, and maintain strong client relationships in a fast-paced environment.

You will partner with strategy, creative, and project management teams, manage multiple priorities, and navigate evolving client needs with a proactive, solution-oriented mindset.

Qualifications

• 3+ years of account management or client-service experience within an agency or similarly fast-paced marketing environment.
• Experience supporting shopper marketing, retail marketing, commerce, or integrated marketing programs.
• Experience working with Mass, Value, and/or Club retail channels is highly valued.
• Strong client-facing communication and relationship-management skills.
• Demonstrated ability to manage multiple projects, priorities, and stakeholders simultaneously.
• Comfortable asking questions, challenging assumptions appropriately, and navigating difficult or ambiguous situations.
• Experience collaborating with strategy and creative teams to develop and execute client solutions.

Responsibilities

• Lead the day-to-day execution of client programs, ensuring work aligns with client objectives, strategic direction, timelines, and agency standards.
• Serve as a trusted day-to-day client contact, building strong relationships and communicating clearly and confidently.
• Partner closely with strategy, creative, project management, and other cross-functional teams to deliver integrated shopper and retail marketing programs.
• Help translate client business needs into actionable briefs, priorities, and deliverables.
• Apply knowledge of the retail landscape and shopper behavior to inform program execution and client discussions.
• Proactively identify challenges, ask questions, and recommend solutions to keep programs on track.
• Manage multiple priorities and workstreams while maintaining strong attention to detail.
• Navigate changing priorities and evolving team or client needs with resilience and a solutions-oriented mindset.
• Contribute ideas and perspectives that strengthen the client’s business and the agency’s work.

Skills

Account management

Client services

Shopper marketing

Retail marketing

Mass/Value/Club retail

Communication

Project management

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Job description

Arc Worldwide, the lead shopper and retail agency within Publicis Groupe, seeks a Senior Account Executive to lead day-to-day client programs, translate objectives into effective shopper and retail marketing initiatives, and maintain strong client relationships in a fast-paced environment.

You will partner with strategy, creative, and project management teams, manage multiple priorities, and navigate evolving client needs with a proactive, solution-oriented mindset.