Senior Account Executive (Airlines)

Lands' End; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Lands' End is seeking a Senior Account Executive to manage a strategic Key Account within Airlines Sales. You will own the revenue growth, build executive relationships, and lead the sales process from discovery to contract.

In this role you will collaborate with marketing, merchandising, planning, sourcing, and operations to meet client requirements, deliver tailored presentations, and drive upsell opportunities while mentoring junior account executives.

Qualifications

• 5+ years of progressive experience in account management and sales.
• Bachelor's degree in business, Sales, Marketing or related field.
• Strong negotiation and interpersonal skills; proven revenue growth.
• Willingness to travel as needed.

Responsibilities

• Own revenue growth for a multi-million dollar Key Account in Airlines Sales.
• Develop account strategies, conduct needs assessments, and upsell/cross-sell.
• Lead the sales process from initial contact to contract finalization.
• Present tailored solutions and coordinate with internal teams (marketing, merchandising, planning, sourcing, operations).
• Mentor and coach Account Executives and manage CRM data and reporting.

Skills

Account management

Sales target achievement

Negotiation

Communication

Problem solving

Travel readiness

Mentoring

CRM usage

Education

Bachelor's degree in business or related field

Tools

CRM software

Sales analytics tools

Microsoft Office Suite

Job description

Description

Lands’ End Business Outfitters is a dynamic and rapidly growing company that specializes in B2B Sales. We take pride in our commitment to delivering innovative solutions and exceptional service to our clients. As a part of our continued expansion, we are seeking a highly motivated and results-driven Senior Account Executive to join our Airlines Sales Team.

As a Senior Account Executive, you will be responsible for managing and nurturing an existing multi-million-dollar Key Account, by identifying key decision makers and developing relationships to drive revenue growth and customer satisfaction. This position actively drives and manages the overall sales process and will work closely with marketing, merchandising, planning, sourcing, and operations to ensure that customer requirements are fully met. You will work closely with a dynamic sales enablement team to achieve sales targets and create meaningful business relationships. You will be the owner of all account level strategies for your portfolio of accounts.

• Identify and engage with key decision-makers within client organizations, establishing strong and influential connections.
• Meet or exceed annual sales targets as presented by sales leadership.
• Develop and implement comprehensive strategies for strategic accounts to drive revenue growth and maximize client satisfaction. Build and maintain strong relationships with existing clients with a focus on driving upsell and cross-sell opportunities.
• Develop and execute comprehensive account strategies and plans to achieve revenue and sales goals by researching information about the customer’s business as well as their buying habits. Conduct thorough needs assessment with each customer to understand how they are using Lands’ End products and uncover new sales opportunities and other buyers within the company.
• Collaborate with internal teams to generate and qualify leads and create sales opportunities within existing accounts.
• Lead the strategic sales process, providing oversight and guidance from the initial contact through negotiation and finalization.
• Prepare and deliver custom, tailored presentations, product demonstrations, and negotiations that showcase the value of our products and services with the goal of maintaining and expanding within existing accounts.
• Understand, build, and own presenting of financial forecasts/objectives for assigned accounts.
• Maintain a deep understanding of industry trends, client needs, and competitive dynamics.
• Effectively use CRM tools to manage client data and sales pipeline.
• Prepare and present regular sales reports to the management team.
• Responsible for P&L performance and analysis for assigned accounts with the goal of increasing profitability.
• Provide top-tier customer service, addressing client inquiries and concerns with speed and expertise.
• Mentor, train, and coach Account Executives, sharing your expertise and fostering their professional growth.

Skills & Qualifications:

• Bachelor's degree in business, Sales, Marketing, or a related field.
• 5+ years of progressive experience in account management and sales.
• Proven track record of consistently achieving and surpassing revenue goals and enhancing client satisfaction.
• Exceptional interpersonal and communication skills, both written and verbal.
• Exceptional negotiation, problem-solving, and decision-making skills.
• Strong problem-solving skills
• Ability to build and maintain strong, long-lasting client relationships.
• Ability to adapt to evolving client needs and dynamic market conditions.
• Self-motivated and results-driven with a focus on exceeding targets.
• Familiarity with CRM software, sales analytics tools, Microsoft Office Suite, and all other relevant tools.
• Highly organized and detail oriented.
• Willingness to travel as required.
• A genuine passion for mentoring and developing team members.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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