Senior Account Executive

EPM Scientific; Trenton (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

EPM Scientific in New Jersey is seeking an experienced Healthcare Account Manager to lead day-to-day client communications and coordinate cross-functional teams across creative, medical, strategy, and project management in support of HCP and patient-focused campaigns.

You will monitor timelines and budgets, prepare status updates, and nurture client relationships while ensuring regulatory compliance and successful product launches across multiple channels.

Qualifications

• 3–5 years account management experience in a healthcare advertising agency
• Pharmaceutical advertising experience required
• Experience managing integrated campaigns for HCP and patient audiences
• Understanding of MLR review process and healthcare compliance requirements
• Proven ability to coordinate cross-functional teams and manage multiple projects

Responsibilities

• Manage day-to-day client communications and support ongoing account relationships
• Coordinate internal teams across creative, copy, medical, strategy, and project management functions
• Prepare client status reports, meeting agendas, recaps, and project updates
• Build strong relationships with client stakeholders and proactively address challenges
• Oversee development and execution of HCP and patient-facing promotional materials
• Monitor project timelines, deliverables, and milestone completion to stay on track
• Support product launches and tactical implementation across channels
• Coordinate MLR review submissions, revisions, and approval workflows
• Maintain project documentation, version control, and regulatory compliance requirements
• Track project budgets, scope changes, and financial risks while supporting estimates and SOW execution
• Collaborate with medical, legal, and regulatory partners throughout development cycles
• Mentor junior team members and contribute to a positive agency culture

Skills

Account management

Healthcare advertising

Cross-functional coordination

Client relationship management

Communication & presentation

Problem-solving

Education

Bachelor's degree

Job description

Leads the day-to-day execution of healthcare advertising programs, partnering with clients and internal teams to deliver high-quality promotional initiatives on time and on budget. Serves as a key client contact while coordinating cross-functional teams, managing project timelines, and supporting the development of HCP and patient-focused campaigns for pharmaceutical and biotech brands.

Key Responsibilities

• Manage day-to-day client communications and support ongoing account relationships
• Coordinate internal teams across creative, copy, medical, strategy, and project management functions
• Prepare client status reports, meeting agendas, recaps, and project updates
• Build strong relationships with client stakeholders and proactively address challenges
• Oversee the development and execution of HCP and patient-facing promotional materials
• Monitor project timelines, deliverables, and milestone completion to ensure programs stay on track
• Support product launches and tactical implementation across multiple channels
• Coordinate MLR review submissions, revisions, and approval workflows
• Maintain project documentation, version control, and regulatory compliance requirements
• Track project budgets, scope changes, and financial risks while supporting estimates and SOW execution
• Collaborate with medical, legal, and regulatory partners throughout development cycles
• Mentor junior team members and contribute to a positive, collaborative agency culture

Qualifications

• 3-5 years of account management experience within a healthcare advertising agency environment
• Pharmaceutical advertising experience required
• Experience managing integrated promotional campaigns for HCP and patient audiences
• Understanding of the MLR review process and healthcare compliance requirements
• Proven ability to coordinate cross-functional teams and manage multiple projects simultaneously
• Strong client management, organizational, and problem-solving skills
• Excellent written, verbal, and presentation communication abilities
• Bachelor's degree required
• Exposure to rare disease, specialty pharma, or complex therapeutic categories preferred
• Experience supporting product launches, omnichannel campaigns, and digital/non-personal promotion initiatives preferred