Senior Account Executive

DigitalOcean; San Francisco (CA); Remote; USD 160,000 - 190,000; Full time

Benefits offered by this job

Remote work

Job summary

DigitalOcean is seeking a Senior Account Executive to energize its Bay Area AI ecosystem focus, partnering with leading AI startups across the community. You will be the face of DigitalOcean, building trusted relationships and driving adoption of the simple, scalable cloud platform.

In this remote role, you will own strategic accounts, advocate for customers, and collaborate with cross-functional teams to ensure successful outcomes and expansion opportunities in a fast-paced, industry-disrupting

Qualifications

• 5+ years experience as an account executive or account manager for a technical product or in sales/support engineering.
• Cloud Infrastructure and AI experience required.
• Self-starter, timely, able to prioritize tasks efficiently.
• Experience contributing to onboarding and customer success pipelines.
• Strong communication skills, proactive follow-up and task prioritization.

Responsibilities

• Immerse in the Bay Area AI ecosystem to identify and win promising AI startups.
• Own high potential accounts as primary contact for business and technical needs.
• Advocate for customers internally to remove roadblocks and ensure success.
• Drive account growth through ongoing engagement and new opportunities.
• Manage renewals and negotiate to drive expansion and upsell.
• Collaborate with marketing, product, and customer success to deliver great experience.
• Translate customer feedback into insights for Product and Engineering teams.

Skills

Account management

Cloud infrastructure

AI experience

Relationship building

Customer success

Job description

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We are looking for a Senior Account Executive who is passionate about startups fueling the next wave of AI innovation.

As a Senior Account Executive at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We're looking for a driven Account Executive to embed themselves in the Bay Area's AI ecosystem. Your mission is to fuel our growth by partnering with the most promising AI startups, from stealth founders to rapidly scaling AI brands.

In this role, you’ll be one of the main faces of DigitalOcean in the community, forging relationships with builders and technical leaders to win their business. Success means being a true customer advocate, working across teams to ensure the Bay Area's top innovators have the simple, powerful cloud they need to succeed.

What You’ll Do

• Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising AI startups.
• Own the relationship with high potential accounts, acting as the primary point of contact for their business and technical needs.
• Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success.
• Drive account growth by maintaining meaningful contact and identifying new opportunities.
• Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities.
• Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience.
• Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams to shape the roadmap.

What You’ll Add To DigitalOcean

• 5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer.
• Cloud Infrastructure and AI experience required.
• You’re a self starter, timely, and know how to prioritize tasks efficiently.
• You have proven experience in contributing to onboarding and customer success pipelines and can speak knowledgeably as to how you’d implement them.
• You’re friendly and professional, with excellent written and phone communication skills. You’re on top of follow-up, prioritization of tasks, and proactive account management.
• You have relationship management experience and can effectively collect and communicate constructive feedback from customers
• You will bring or develop a network of AI startups, founders and accelerators.

Compensation Range

• Base Salary Range: $160,000 – $190,000 / year
• On-Target Earnings (OTE): $320,000 – $380,000 / year (50/50 Base/Commission split)
• This is a remote role

JR: 2026-8318

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support your continued growth and development.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.