Senior Account Executive

Resident Hospitality; New York (NY); Presencial; USD 85 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Dental

Vision

One Medical

FSA

Commuter benefits

PTO & Holidays

Resumo da oferta

Resident Hospitality is seeking a Senior Account Executive in New York to lead full-cycle sales for large-format events in the experiential space. You will develop and present F+B packages, liaise with clients, chefs, and real estate partners, and close deals that align with Michelin-level standards.

The role requires 4-7 years of relevant sales experience, a passion for food and wine, and exceptional communication.

Qualificações

• 4-7 years of sales experience in large-format events.
• Passion for food, wine, entertaining and storytelling.
• Ability to manage full-cycle sales from prospecting to closing.
• Excellent communicator with strong organizational skills.
• Experience selling to PR, marketing and event production sectors.

Responsabilidades

• Own the sales cycle from initial contact to contract signature.
• Coordinate with clients, chefs, venues, and operations teams.
• Prepare client proposals, budgets, and contracts; manage invoicing and payments.
• Drive product innovation and expand Resident’s offerings.
• Maintain CRM hygiene and manage the sales pipeline.

Conhecimentos

Sales experience

Prospecting

Cold-calling

Relationship building

Communication skills

Event sales

Ferramentas

CRM

Descrição da oferta de emprego

Resident is an asset-light experiential platform that creates world-class experiences for enterprise

clients. After producing 4,000+ events and more than QUADRUPLING our business since 2021, we have demonstrated value for all three of our key stakeholders: event clients, venue partners, and the talented vendors and hospitality professionals that are responsible for executing our experiences.

We offer clients the opportunity to host small to large format (10-1,000 person) experiences within our

portfolio of properties, and have created a systemized project management process that saves clients

time by removing the often-frustrating, manual processes of project management coordination from

their plates.

Many of our events are focused on creating elevated culinary experiences. We have a roster of chefs that hail from the world’s best restaurants, including Eleven Madison Park, Noma, Per Se, and Atomix. They choose to work with us because, unlike their day jobs, we give them creative control to design and execute whatever menu they choose (within loose guidelines). By cooking in an open kitchen and

personally introducing each course, the chef has a unique opportunity to network with guests, gain

personal exposure and build their brand. Our clients love engaging our brand for seated dinners,

reception events, and canape & cocktail parties because of the immersive & interactive nature of our

experiences that showcase our best-in-class talent.

Through a recent acquisition of BLACE, Resident now has the ability to offer clients a broader set of

event types inclusive of conferences, trade shows, galas, art fairs and galas. These large-format

experiences leverage a network of best-in-class vendors (furniture, audio/visual, floral, etc) to execute all facets of the experience our client desires.

By transporting our guests to an unexpected place and offering them an unmatched experience, we

create a lasting impression for the guests of our client. Our approach creates a superior ROI for our

clients when compared with other incumbent hospitality concepts like restaurants, catering halls and

event spaces, prompting 65% of our client base to return each year.

Select investors:

• Valor Equity Partners (invested in: Tesla, SpaceX, Reddit)
• Bienville Capital (invested in: Zola, Qualia, and Ro)
• Quality Branded (owners of: Smith & Wollensky, Quality Italian)

Select clients:

Blackstone, Ropes & Gray, The Clinton Foundation, Cravath, Goldman Sachs, Google, Inspirato, LinkedIn, Pinterest, Nextview Ventures, Sprinklr, Snowflake, Verizon, White & Case, Palantir

About the role:

Resident Hospitality is looking for a Senior Account Executive. This person will ideally have 4-7 years of sales experience selling large-format with a passion for food and wine, entertaining, and storytelling. This person will work alongside the Head of Sales and play an instrumental role in forging new relationships.

• This person will wear many hats, including ideating F+B packages and special events, developing marketing materials, and liaising with all three of our stakeholders: clients, chefs, and real estate partners.
• This person will be extremely organized and disciplined in following the processes our company has put in place to ensure execution aligned with Michelin-level standards.
• This quota-carrying position will involve full-cycle sales, including: prospecting within their client list, cold-calling, pitching, fostering relationships, aligning on timing, sharing proposals, editing contracts and navigating legal revisions, and ultimately closing the sale.
• This role will focus on companies in the field of Public Relations, Marketing and Event Production as well as corporate brands - companies looking for unique activations.
• This role will benefit from the ability to renew past clients, as well as our significant volume of inbound inquiries.
• This person will thrive at problem solving, whether it be a budgetary challenge, venue hiccup, chef ailment, or anything in between.
• This person will be relentless with follow-up, pushing all three stakeholders to align on details and commit to moving forward.
• This person will be an excellent communicator and able to convey thoughts clearly and effectively through both oral and written correspondence.
• This person will be obsessed with customer service and ensuring that each Resident client comes back for more.
• Depending on performance, our hire may work closely with an associate account executive to help drive performance of their pod each year.
• This person will be obsessed with food and drink and always be on the lookout for innovative collaborations, rising chef talent, and ways to improve our value proposition.
• And, like any early-stage company, this person will be a proactive, ‘no-task-too-small’ team-player that is willing to roll up their sleeves to build something incredible.
• This hire should have experience in selling or planning events and is able to paint the vision for a client depending on their needs and the services/venues we have available.

Start Date:

Flexible, but target of 12/1

Location:

This is an in office position four days per week.

Compensation:

• Base: $85-110k depending on experience
• On Target Earnings: $140,000-175,000
• Benefits - 100% employer-sponsored healthcare (Cigna), 50% Dental, 50% Vision, One Medical membership, FSA, commuter benefits, and 15 days of PTO + 12 paid national holidays. Lots of delicious food, great wine, and compelling characters, including 8 tickets to Resident events each year.

Responsibilities:

• Generating Leads - Responsible for proactively identifying, contacting, and qualifying private event leads through Google search, referrals, LinkedIn, ticketed events, and more. You will own the sales cycle from the initial call to contract signature. For the first 3 months, we expect that you will observe 5-7 dinners monthly as an observer and continue to remain active at events to stay close to our experience and hear firsthand customer feedback.
• Liaising between clients, chefs, venues, and css/operations team - Responsible for gauging chef and venue availability and presenting opportunities back to the client in a timely fashion, as well as conveying client requests to the Resident operations team.
• Budgets, proposals, agreements, invoicing - Responsible for creating client proposals along with associated anticipated costs, meeting margins, and adequately drafting custom language into contract templates to reflect all terms and conditions associated with each event sold. Responsible for gaining signature on agreements, invoicing, and confirming that payment has been collected.
• Product innovation - Collaborating across departments to grow Resident’s offering to meet unique client needs. Ensuring that all suggestions are operationally feasible, increase gross revenue or margin, and are scalable.
• Customer Acquisition - Focusing on sales efforts inherently means this role will be extremely close to our demand generation funnel. This role will work collaboratively with the Head of Marketing and will be critical in helping understand and optimize our CAC (Cost of Acquiring a Customer).
• Brand ambassador - Like all Resident employees, you will be expected to be acutely aware of Resident’s value proposition to all three key stakeholders and able to succinctly articulate our value proposition to each.
• Maintain CRM Hygiene - keep sales pipeline updated with accurate information on key contacts and deal details.