Senior Account Coordinator

Dentsu Aegis Network Ltd.; Northern (KY); Hybrid; USD 51,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401k

PTO

Paid holidays

Sick & safe leave

Parental leave

Job summary

Merkle is a global marketing agency seeking an Email Account Coordinator to execute end-to-end digital campaigns and deliver quality campaign execution services for clients. The role focuses on managing multiple campaigns, coordinating meetings, and supporting client strategies across digital channels.

Candidates should have 2+ years in client services or account management in an advertising or marketing setting, with experience in email deployment platforms and Excel.

Qualifications

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of online/offline creative development and production.
• Digital/Multichannel/Integrated Marketing experience.
• Email deployment platform experience.
• Relationship/Client Management.
• Ability to multi-task and work well in a fast-changing environment.
• Intermediate proficiency of Excel.
• Bachelor's degree required.
• Experience with marketing automation or customer engagement platforms.
• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus.

Responsibilities

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation.
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics.

Skills

Client services

Account management

Digital marketing

Email deployment

Relationship management

Multi-tasking

Excel (intermediate)

Education

Bachelor's degree

Tools

Braze

Salesforce Marketing Cloud

Marketing automation platforms

Job description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

Job Description Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Key Responsibilities

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation.
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics.

Qualifications

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of: Online and offline creative development and production Digital/Multichannel/Integrated Marketing Email deployment platform experience Relationship/Client Management Ability to multi-task and work well in a fast-changing environment Intermediate proficiency of Excel Bachelor's degree required Experience with marketing automation or customer engagement platforms. Hands-on experience with Braze or Salesforce Marketing Cloud is a plus.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $51,000 - $83,088. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Location: USA - Remote - Colorado
Brand: Merkle
Time Type: 全职
Contract Type: 永久

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans.

If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work