Senior Accessibility Associate

George Washington University; Washington (District of Columbia); Hybrid; USD 53,000 - 87,000; Full time

Job summary

George Washington University Disability Support Services seeks a Senior Accessibility Associate to provide direct services and determine reasonable accommodations for students with disabilities. The role involves eligibility reviews, collaborating with faculty and program admins, and leading inclusive workshops.

Minimum qualifications include a Bachelor's with 2 years' experience or a Master's degree. The position is full-time, hybrid, based in Foggy Bottom, with a 40-hour work week and on-site

Qualifications

• Bachelor's degree in an appropriate area plus 2 years of relevant professional experience, or a Master's degree or higher; degree conferred by start date.
• Degree requirements may be substituted with an equivalent combination of education, training and experience.
• Preferred qualifications include knowledge of post-secondary disability accommodations and strong communication skills.

Responsibilities

• Accommodation Eligibility: determine and plan accommodations for students with complex needs.
• Student Accessibility and Inclusion: support participation in new student orientations and meet with students and families.
• Case Management: participate in case review meetings and lead workshops to promote inclusivity.
• Institutional/Office Communication: maintain consistent DSS messaging and collaborate with campus partners.
• Perform other related duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Presentation skills

Customer service

Education

Bachelor's degree

Master's degree

Tools

AIM database software

Job description

I. JOB OVERVIEW

Disability Support Services (DSS) is committed to providing equal educational opportunity and participation for all students at GW. DSS works to foster an environment that is inclusive and equitable by providing reasonable and appropriate accommodations and support services for students with disabilities.

Reporting to the Assistant Director of DSS, this Senior Accessibility Associate is responsible for the provision of direct services and accommodations for students with disabilities. The incumbent will be responsible for the following:

Job Description Summary

• Accommodation Eligibility: Employing knowledge of the post-secondary compliance requirements in the ADA and Section 504 and incorporating the principles of social justice and disability advocacy. Consulting with the Assistant Director or senior leadership team, as may be needed, to complete eligibility determination and plan for reasonable and appropriate accommodations for students with more complex disability-related requirements. Overseeing the review of disability documentation and determination of reasonable and appropriate accommodations.
• Student Accessibility and Inclusion: Supporting DSS participation in university-wide new student orientations at both the undergraduate and graduate levels. Creating programming for and meeting directly with students and families. Along with DSS staff, collaborating with and advising university faculty and program administrators in regards to the general as well as more customized course-related needs of students with disabilities.
• Case Management: Participating in student case review team meetings to discuss DSS student needs and response strategies, ensuring continuity and consistency of services and supports. Creating and leading workshops for students, faculty and campus partners to promote inclusivity and accessibility.
• Institutional/Office Communication: Contributing to efforts to maintain the consistency of language imparting the DSS vision. Collaborating with campus partners and faculty on the implementation of accommodations. Responding to student inquiries, applications, and requests.
• Performing other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Performing other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Disability Support Services (DSS) at The George Washington University recognizes disability in the context of diversity. We work collaboratively with students, faculty and staff across the campus to foster a climate of universal academic excellence, while also promoting disability culture and GW's broader diversity and inclusion initiatives.

Minimum Qualifications

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

• Knowledge of the compliance mandates that guide the provision of accommodations for students at a post-secondary institution as well as the objectives of implementing a social justice model for such supports, along with on-the-job experience working in the field of disability support at the post-secondary level
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills
• Proficiency with personal computers (email, internet, Google, Microsoft Office) and the use of AIM database software
• Demonstrated interpersonal skills, including, but not limited to, sensitivity to other people and the ability to work with others on a cooperative basis
• Good decision making and customer service skills
• Possess a friendly and positive disposition and the ability to work in a fast-paced setting
• Able to work independently and efficiently to meet deadlines
• Able to promptly answer support-related email, phone calls and other electronic communications; and self-motivated, detail-oriented, and organized

Hiring Range: $52,741.91 - $86,971.78

GW Staff Approach to Pay: How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Diversity and Inclusion

Family: Diversity and Inclusion

Sub-Family: Disability Services

Stream: Individual Contributor

Level: Level 2

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule: M-F 8:30am-5:00pm

Will this job require the employee to work on site? Yes

Employee Onsite Status: Hybrid

Telework: Yes

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants: Employer will not sponsor for employment Visa status

Internal Applicants Only?: No

Posting Number: S014476

Job Open Date: 09/22/2026

Job Close Date:

Required Background Check: Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.