Senior Academic Advisor: Re-Entry & Student Success

Meyer Entsorgung; San Jose (CA); On-site; USD 61,826 - 88,085; Full time

Job summary

San José State University is seeking a Senior Academic Advisor - Students in Transition to support returning former students' enrollment, retention, and graduation. You will deliver holistic academic advising and success coaching to students reenrolling and navigating reinstatement, major changes, and degree pathways.

This role emphasizes equity and belonging, with data-driven case management, collaboration with campus partners, and development of workshops to boost academic skills and

Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.
• Three years of progressively responsible professional student services work experience.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.

Responsibilities

• Provide holistic academic advising and success coaching for former students returning to SJSU, including those previously disqualified or on academic notice.
• Assist students in creating individualized academic goals and educational plans aligned with university requirements, policies, and career aspirations.
• Guide students in navigating institutional procedures such as reinstatement, petitions, course withdrawals, and major selection.
• Monitor student progress using case management systems (e.g., EAB Navigate), track outcomes, and implement early interventions.
• Collaborate with campus partners including Undergraduate Education, Admissions, Registrar’s Office, and college advising units to support seamless student re-entry.
• Develop and implement workshops and programming to enhance academic skills (e.g., study strategies, time management, communication with instructors).
• Design and execute communication plans that align with campus deadlines and support cycles to increase student engagement and retention.
• Analyze advising data to identify trends and make recommendations to improve advising processes and student outcomes.
• Participate in student success initiatives, orientation, and events that promote engagement and a sense of belonging among returning and continuing students.
• Identify and refer students experiencing financial, housing, or personal challenges to appropriate support services.

Skills

Student development

Advising

Communication

Data-driven

Time management

Confidentiality

Equity & inclusion

Education

Master’s degree in Counseling

Four-year degree

Graduate coursework in counseling

Tools

EAB Navigate

PeopleSoft

Microsoft Office

Google Suite

Job description

San José State University is seeking a Senior Academic Advisor - Students in Transition to support returning former students' enrollment, retention, and graduation. You will deliver holistic academic advising and success coaching to students reenrolling and navigating reinstatement, major changes, and degree pathways.

This role emphasizes equity and belonging, with data-driven case management, collaboration with campus partners, and development of workshops to boost academic skills and