Senior Academic Program Coordinator, Texas McCombs

The University of Texas at Austin; Austin (TX); On-site; USD 58,000 - 72,000; Full time

Job summary

The University of Texas at Austin's Red McCombs School of Business seeks a Senior Academic Program Coordinator to manage day-to-day operations, advise students, and support faculty with program initiatives on the UT Austin campus.

The role requires a Bachelor's degree and at least five years in program administration; a Master's is preferred. Strong communication, data management, and collaboration with internal teams are essential, with regular evening/weekend hours and occasional travel.

Qualifications

• Bachelor's degree or equivalent required.
• Five years of experience in program administration or coordination.
• Flexibility to work evenings and weekends.
• Strong attention to detail and data management skills.

Responsibilities

• Manage onsite logistics and operations (lodging, catering, spaces, events) within budget and timelines.
• Advise students individually or in groups on academic requirements and resources; maintain confidential records.
• Communicate with students, faculty, staff, partners, and vendors to support program goals.
• Collaborate with program leadership and cross-functional teams; provide process improvement feedback.
• Train, supervise, and evaluate junior program staff.
• Develop and manage event schedules and orientations; prepare communications.
• Triage emails and research inquiries; share information across teams.

Skills

Communication skills

Teamwork

Discretion/judgement

Data management

Education

Bachelor's degree or equivalent

Master's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Web-based programs

Job description

Job Posting Title:
Senior Academic Program Coordinator, Texas McCombs

Job Posting Title:
Senior Academic Program Coordinator, Texas McCombs
Hiring Department:
Red McCombs School of Business
Position Open To:
All Applicants
Weekly Scheduled Hours:
40
FLSA Status:
Exempt from FLSA
Earliest Start Date:
Immediately
Position Duration:
Expected to Continue
Location:
UT MAIN CAMPUS

Job Details:
General Notes
Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.
For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose
Provide advanced professional skills in academic program coordination, advising, and strategic plan implementation while maintaining frequent interaction with students, alumni, faculty, staff, external agencies and special groups. Coordinate daily program operations with a focus on student engagement, event management, faculty support, and managing internal/external vendor partnerships.

Responsibilities

• Manage onsite logistics and operations (e.g., lodging, catering, classroom space, program events), staying within budget and ensuring timely, accurate, and quality execution of duties.
• Advise students individually and/or with groups regarding academic requirements, appropriate class selection, academic policies and procedures, and campus resources. Maintain advising records and confidential student evaluation records.
• Communicate with and develop rapport with students, faculty, staff, campus partners and external vendors.
• Work closely and collaboratively with program leadership and cross-functional team members. Provide feedback on current processes and supports planning and implementation of process improvements.
• Train, supervise, mentor and evaluate junior program staff, both formally and informally as assigned.
• Develop and manage event schedules.
• Prepare orientation communications and materials.
• Triage email inquiries, proactively and independently researches matters.
• Proactively communicate information across multiple team members and functional areas.

Required Qualifications

• Other related functions as assigned.
• Bachelor's degree or equivalent.
• Five years of experience in program administration or coordination.
• Ability to work flexible hours including evening and weekends.
• Demonstrated ability to work well on a team but also to work effectively independently.
• A commitment to providing excellent administrative support to students and faculty.
• Proven ability to exercise high levels of discretion and judgement, providing practical solutions in the resolution of complex issues.
• Demonstrated ability to organize and manage a large volume of data with a high level of attention to detail and accuracy.
• Excellent oral and written communication skills.
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook, and web-based programs.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master’s degree in Higher Education or similar field.
• The ideal candidate will be a self-starter, highly collaborative, respond well to feedback, work well as part of a dynamic work environment, skilled at dealing with both internal and external customers, effective at prioritizing tasks and initiatives, and learn quickly.
• Experience working with graduate student populations.
• Knowledge of self-funded graduate programs.

Salary Range

• $58,000 + depending on qualifications

Working Conditions

• May work around standard office conditions (shared office space provided with repetitive use of a keyboard at a workstation
• Primary work location may be in either Austin, TX (UT Austin campus) or Dallas, TX (Dallas MBA classroom facility).
• Regular weekday hours required. Work hours will flex according to program commitments and require regular weekend and evening availability as well as travel.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.