Senior Academic Advisor & Student Success Leader

Full Sail University; Winter Park (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Full Sail University in Winter Park, FL seeks a Senior Academic Advisor to guide students through their academic journey with advanced advising, mentoring, and collaboration across departments. The role may require on-campus work, including nights and weekends, and involves contributing to strategic initiatives for student success.

Qualifications include a Bachelor’s degree (Master’s preferred) and at least two years in academic advising or student support, preferably in higher education.

Qualifications

• Bachelor’s degree required; Master’s degree preferred in Education, Counseling, Psychology, or related field.
• Minimum of two years of experience in academic advising or student support, with proven success.
• Experience in a university or higher education setting.

Responsibilities

• Provide advanced academic advising to students regarding policies, procedures, and academic progress.
• Mentor and train junior advisors to foster growth.
• On-campus in Winter Park, FL with shifts possibly including nights and weekends.
• Lead initiatives to improve advising practices and student support systems.
• Monitor student performance data to identify trends and develop proactive outreach.
• Collaborate with faculty and support teams to ensure coordinated student care.
• Conduct in-depth advising sessions, in-person and virtual, for academic and personal support.

Skills

Verbal communication

Written communication

Analytical thinking

Organizational skills

Interpersonal skills

Problem solving

Adaptability

Customer service

Active listening

Crisis handling

Enthusiasm

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office Suite

Cloud-based systems

CRM platforms

Job description

Full Sail University in Winter Park, FL seeks a Senior Academic Advisor to guide students through their academic journey with advanced advising, mentoring, and collaboration across departments. The role may require on-campus work, including nights and weekends, and involves contributing to strategic initiatives for student success.

Qualifications include a Bachelor’s degree (Master’s preferred) and at least two years in academic advising or student support, preferably in higher education.