Senior Academic Advisor for Student Success & Retention

ivytech; Richmond (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness program

Health Savings Account

Dental plan

Vision plan

Employee Assistance Program

Wellness Rewards

Flexible Spending Accounts

Retirement contribution

Life insurance

Job summary

Ivy Tech Community College is seeking a Lead Academic Advisor to oversee campus academic advising, supervise Advisors, and drive data-informed strategies that improve persistence and completion. You’ll partner with Enrollment, Financial Aid, and Academic Affairs to remove barriers and advance student success.

The role emphasizes leadership, collaboration, and high-touch student support, with a focus on mentoring staff and coordinating campus initiatives.

Qualifications

• Three years of progressively responsible experience in academic advising or student success.
• Strong leadership, communication, and problem-solving skills.
• Ability to supervise staff and manage advising operations.

Responsibilities

• Provide leadership and oversight for the campus academic advising function, including advisor assignments, advising processes, caseloads, case management, outreach tactics, and advising initiatives.
• Directly supervise Academic Advisors, providing coaching, professional development, performance support, and day-to-day leadership while maintaining an active connection to students and advising practices.
• Provide high-touch academic advising and student support, helping students navigate academic planning, program requirements, registration, academic progress, and barriers to persistence.
• Use institutional data and student information to monitor advising outcomes, identify students who may need additional support, and coordinate targeted outreach and interventions.
• Collaborate with Academic Affairs, Enrollment, Financial Aid, teaching faculty, and other campus partners to address barriers and strengthen advising practices that support persistence, retention, and completion.
• Support the campus retention and student success strategy by translating broader retention priorities into effective advising practices, student outreach, and interventions.
• Develop and maintain effective systems for documenting advising activity, student outreach, interventions, referrals, and outcomes.
• Serve as a resource for students experiencing academic difficulty, including academic warning or SAP concerns, in collaboration with other advisors, Financial Aid, faculty, and other appropriate campus personnel.
• Connect students with appropriate campus and community resources, including support related to financial hardship and other barriers that may impact persistence.
• Participate in campus and Systems Office committees, workgroups, and initiatives related to academic advising, retention, student success, and the student experience.
• Perform other duties as assigned in support of academic advising, retention, student success, and broader Student Affairs priorities, including leading or contributing to special projects and campus initiatives.

Skills

Leadership

Supervision

Coaching

Communication

Problem-solving

Organizational skills

Data-informed decision making

Education

Bachelor’s degree

Advanced degree preferred

Tools

Microsoft Office

Google Workspace

Student information systems / CRM

Job description

Ivy Tech Community College is seeking a Lead Academic Advisor to oversee campus academic advising, supervise Advisors, and drive data-informed strategies that improve persistence and completion. You’ll partner with Enrollment, Financial Aid, and Academic Affairs to remove barriers and advance student success.

The role emphasizes leadership, collaboration, and high-touch student support, with a focus on mentoring staff and coordinating campus initiatives.