Senior Academic Advisor - Career Success Focus

Community College of Denver; Denver (CO); On-site; USD 67,000 - 73,000; Full time

Job summary

Community College of Denver seeks a Senior Academic Advisor – Career Success Focus to lead advising initiatives within the AASSC and collaborate with the Associate Dean of Student Success to promote student belonging, retention, and success.

The Senior Advisor will supervise advisors, implement innovative practices, provide training, and use data-informed methods to support transfer planning and workforce preparation for a diverse student population.

Responsibilities

• Partner with and support the Associate Dean of Student Success to cultivate a culture where collaboration, collegiality, and trust supports a sense of belonging and the success of students, staff, and colleagues.
• Create, implement, and evaluate innovative initiatives focused on student engagement, retention, and success, as well as staff development and retention.
• Supervise and lead a team of advisors; provide transformative training for new advisors through a meaningful onboarding program; coach and support advisors by creating and encouraging ongoing professional development opportunities centered on advising best practices, inclusive and equitable student engagement, student success strategies, and leadership development.
• Learn, stay current with, and utilize student information/case management software platforms, data and assessment strategies, and other technologies to promote student success; ensure the staff in the AASSC is also well trained in these resources and approaches.
• With a coaching approach, facilitate weekly team meetings and 1:1's that center transparency and build trust. Train staff to help maintain the knowledge base for areas as designated, such as programs of study, college policies, and resources available to assist with student success.
• Prepare and present monthly team performance updates to the Associate Dean of Student Success, including progress, barriers, risks, and recommended actions.
• Implement and monitor educational case-management and coordinated-care practices within the assigned advising team. Monitor early alerts, assigned student cases, outreach campaigns, and unresolved referrals to ensure timely and consistent follow-up.
• Ensure transfer planning is incorporated into advising practices for students whose career and academic goals include transfer.
• Embed diversity, equity, inclusion, and belonging (DEIB) principles into team culture and decision-making by modeling inclusive leadership, supporting diverse perspectives, and advocating for equitable access to resources and development.
• Leverage Emotional Intelligence by using empathy, active listening, and effective interpersonal communication to understand needs of student and direct reports, de-escalate challenging situations, and support positive experiences for students, direct reports, and colleagues. Fill in for the Associate Dean of Student Success in their absence where appropriate.
• Represent the AASSC and CCD with integrity, authenticity, and professionalism..
• Serve as a backup and support for the other Senior Advisor; assist the other Senior Advisor and the Associate Dean of Student Success with advancing transfer strategies.

Job description

Title: Senior Academic Advisor - Career Success Focus

Position Type: Professional Tech Full time

College: Community College of Denver

Division: Student Affairs

Department: CCD Advising

Campus: Auraria Campus

Location: Denver

Salary Range: $67,000.00 - $73,000.00

Applications received by November 16, 2026, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until filled

Who We Are

The Community College of Denver (CCD) seeks candidates who demonstrate a strong commitment to fostering an inclusive learning and work environment and who can effectively work with students, families, faculty, instructors, and staff from diverse backgrounds. As a Hispanic-Serving Institution, CCD is dedicated to expanding access and opportunity for nontraditional students, supporting workforce development, and strengthening community partnerships that promote educational attainment and career success. Serving a diverse student population, CCD values individuals who contribute to its mission of advancing social, civic, and economic vitality.

Job Summary

The primary purpose of the Academic Advising and Student Success Center (AASSC) is to support student belonging, retention, and success. Members of the AASSC assist students identify career and academic goals, create academic plans, and prepare students to transfer or enter the workforce. AASSC team members develop transformational relationships with students utilizing proactive advising and case management best practices. Along with relationship building, members of the AASSC provide students with accurate and current information about academic programs and campus policies, make referrals to support services and offices on campus to keep students engaged in their educational goals, and guide students to the completion of the appropriate degree or certificate program.

The Senior Advisors support and collaborate with the Associate Dean of Student Success in strategic planning for the AASSC; day-to-day operations of the AASSC; implementation, innovation, and assessment of the academic advising model. Utilizing a coaching approach, the Senior Advisor provides support and guidance to their advising direct reports to ensure students have the best opportunity to complete their educational goals, transfer, and/or successfully start or upskill their career. Senior Advisors lead strategy to promote effective student engagement, develop and execute training and professional development of advisors, and play a pivotal role in promoting student success to ensure they reach key benchmarks throughout their academic program. This position engages in data-informed innovation to support CCD’s strategic plan and leverages emotional intelligence to support all students. As a valued member of the CCD community, the Senior Advisor demonstrates a strong commitment to the mission and values of the institution and fosters a culture of student success and belonging. The Senior Advisor reports directly to the Associate Dean of Student Success.

Duties & Responsibilities

Leadership, Supervision & Innovation

• Partner with and support the Associate Dean of Student Success to cultivate a culture where collaboration, collegiality, and trust supports a sense of belonging and the success of students, staff, and colleagues.
• Create, implement, and evaluate innovative initiatives focused on student engagement, retention, and success, as well as staff development and retention.
• Supervise and lead a team of advisors; provide transformative training for new advisors through a meaningful onboarding program; coach and support advisors by creating and encouraging ongoing professional development opportunities centered on advising best practices, inclusive and equitable student engagement, student success strategies, and leadership development.
• Learn, stay current with, and utilize student information/case management software platforms, data and assessment strategies, and other technologies to promote student success; ensure the staff in the AASSC is also well trained in these resources and approaches.
• With a coaching approach, facilitate weekly team meetings and 1:1's that center transparency and build trust. Train staff to help maintain the knowledge base for areas as designated, such as programs of study, college policies, and resources available to assist with student success.
• Prepare and present monthly team performance updates to the Associate Dean of Student Success, including progress, barriers, risks, and recommended actions.
• Implement and monitor educational case-management and coordinated-care practices within the assigned advising team. Monitor early alerts, assigned student cases, outreach campaigns, and unresolved referrals to ensure timely and consistent follow-up.
• Ensure transfer planning is incorporated into advising practices for students whose career and academic goals include transfer.
• Embed diversity, equity, inclusion, and belonging (DEIB) principles into team culture and decision-making by modeling inclusive leadership, supporting diverse perspectives, and advocating for equitable access to resources and development.
• Leverage Emotional Intelligence by using empathy, active listening, and effective interpersonal communication to understand needs of student and direct reports, de-escalate challenging situations, and support positive experiences for students, direct reports, and colleagues. Fill in for the Associate Dean of Student Success in their absence where appropriate.
• Represent the AASSC and CCD with integrity, authenticity, and professionalism..
• Serve as a backup and support for the other Senior Advisor; assist the other Senior Advisor and the Associate Dean of Student Success with advancing transfer strategies.

Student Success & Career Advising and Exploration Strategies

• Promote the use of guided pathway practices in the AASSC; support college goals and priorities; contribute to retention, completion, erasure of equity gaps; and successful transitions including