Senior 3PL Warehouse Operations Manager

ASML US, LLC

San Diego (CA)

On-site

USD 88,000 - 122,000

Full time

10 days ago
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Job summary

ASML US, LLC in California is seeking a Warehouse Operations Manager to govern outsourced 3PL warehouse providers, ensuring inventory accuracy, service levels, quality, safety, and cost control while driving continuous improvement.

You will lead via external provider leadership, set expectations, monitor performance, conduct reviews, manage escalations, and collaborate with ASML stakeholders to deliver reliable material flow for manufacturing, field service, and reverse logistics.

Qualifications

  • Bachelor's degree in supply chain management, logistics, business, operations management, engineering, or related field. (or equivalent relevant experience)
  • 5 to 7 years of relevant experience in 3PL warehouse operations.
  • At least 3 years of direct experience managing, governing, or overseeing third-party logistics providers, outsourced warehouse operations, or contract logistics partners.
  • Demonstrated experience holding external warehouse providers accountable to SLAs, operational KPIs, inventory-accuracy expectations, quality requirements, and corrective-action plans.
  • Experience conducting provider performance reviews, business reviews, scorecard discussions, and escalations with 3PL leadership.
  • Experience supporting 3PL warehouse operations in manufacturing, technology, medical-device, aerospace, semiconductor, or service-parts environment.
  • Experience with 3PL warehouse budgets, cost tracking, capacity planning, and provider resource planning.

Responsibilities

  • Own the operational governance and performance of outsourced warehouse operations.
  • Work closely with 3PL leadership, logistics partners, suppliers, and internal teams to resolve issues, improve processes, and support changing business needs.
  • Conduct regular operational reviews and formal business reviews with 3PL leadership, including performance trends, risks, capacity, quality, cost, and improvement priorities.
  • Hold external providers accountable for receiving, putaway, storage, inventory control, picking, packing, shipping, ticket resolution, returns processing, and reverse logistics.
  • Drive root-cause analysis and corrective-action plans when inventory, quality, safety, delivery, cost, or service targets are missed.
  • Escalate recurring or material performance issues through defined governance channels and verify corrective actions are implemented and sustained.
  • Influence provider performance without direct authority by setting clear expectations, using data, and maintaining constructive accountability.
  • Partner with Procurement and Supply Chain stakeholders to support contract execution, scope alignment, and service expectations.
  • Oversee annual warehouse budget planning, monthly cost tracking, forecast updates, and resource planning with the 3PL.
  • Review provider labor, overtime, capacity, productivity, accessorial charges, and other cost drivers to ensure efficient execution.
  • Partner with the provider and internal teams to develop business cases, cost-reduction opportunities, and investment recommendations.

Education

Bachelor's degree in supply chain management, logistics, business, operations management, engineering, or related field

Tools

SAP
WMS
Dashboards
Provider scorecard reporting

Job description

ASML US, LLC in California is seeking a Warehouse Operations Manager to govern outsourced 3PL warehouse providers, ensuring inventory accuracy, service levels, quality, safety, and cost control while driving continuous improvement.

You will lead via external provider leadership, set expectations, monitor performance, conduct reviews, manage escalations, and collaborate with ASML stakeholders to deliver reliable material flow for manufacturing, field service, and reverse logistics.

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