SEND & Inclusion: Business Support Specialist (Flexible)

Calderdale Norse Ltd; United States; Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Local Government Pension Scheme

Learning and development opportunities

Employee wellbeing support

Job summary

Calderdale Council is seeking a proactive, highly organised Business Support Officer to join the SEND & Inclusion Service and support statutory SEND functions.

You will provide comprehensive administrative and business support, handle telephone enquiries, maintain GDPR-compliant records, assist EHCP assessments, annual reviews, casework and panel administration, and prepare minutes, reports and documentation using Microsoft Office and specialist systems.

Qualifications

• Experience supporting administrative processes in education or local government.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office and data management.

Responsibilities

• Providing comprehensive administrative and business support across the SEND & Inclusion Service.
• Managing telephone enquiries, correspondence and shared mailboxes.
• Maintaining accurate records and databases in GDPR compliance.
• Supporting Education, Health and Care Needs Assessments, Annual Reviews, SEND casework and panel administration.
• Monitoring service timescales and statutory deadlines.
• Coordinating meetings, consultations and events, including minutes.
• Producing reports and documents using Microsoft Office and specialist systems; liaising with schools, families and partner agencies.

Job description

Calderdale Council is seeking a proactive, highly organised Business Support Officer to join the SEND & Inclusion Service and support statutory SEND functions.

You will provide comprehensive administrative and business support, handle telephone enquiries, maintain GDPR-compliant records, assist EHCP assessments, annual reviews, casework and panel administration, and prepare minutes, reports and documentation using Microsoft Office and specialist systems.